United Nations Directories
for Electronic Data Interchange for
Administration, Commerce and Transport
a plus sign (+) for an addition
an asterisk (*) for an amendment to structure
a hash sign (#) for changes to names
a vertical bar (|) for changes to text for descriptions and
a minus sign (-) for marked for deletion (within either
batch and interactive messages)
a X sign (X) for marked for deletion (within both batch
and interactive messages)
9013 Status reason description code [C]
Desc: Code specifying the reason for a status.
1 Address ex delivery area
The address for delivery is outside the area of the
2 After transport departed
The goods/consignments/equipment arrived after the means
of transport has departed.
3 Agent refusal
The agent of the customer refused to accept delivery.
4 Altered seals
The seals on the equipment have been changed from those
5 Appointment scheduled
An arrangement has been made to deliver at a specific
6 Attempt unsuccessful
An unsuccessful attempt has been made to deliver the
7 Business closed
The goods/consignments/equipment could not be
delivered/collected as the business was closed.
8 Changed schedule
The goods/consignments/equipment cannot/will not be
delivered/collected at the arranged time because of a
change of schedule.
9 Complementary address needed
A further address is needed to effect
delivery/collection of the goods/consignments/equipment.
10 Computer system down
The computer system is inoperative.
11 Credit approval requested
The consignee requests delivery on a credit base.
12 Customer arrangements
Goods/consignments/equipment require delivery
arrangements by the customer.
13 Customs refusal
The Customs authorities have refused to clear the
The goods/consignments/equipment have been damaged.
15 Delivery at specific requested dates/times/periods
Delivery of the goods/consignments/equipment is
requested at specific dates/times/periods.
16 Destination incorrect
The goods/consignments/equipment have been sent to wrong
17 Departure delay
The transport has been delayed in departing on the
arranged transport action.
The train carrying the goods/consignments/equipment has
There is a discrepancy between the details of goods/
equipment previously provided and the actual situation.
20 Dock strike
The goods/consignments/equipment cannot be
delivered/collected due to a dock strike.
21 Due to customer
An action in the transport chain has been affected due
to action of the customer.
The package/equipment is found to be empty.
23 Equipment failure
Delivery/collection could not be effected due to
24 Examination required by relevant authority
An examination of the goods/equipment has been ordered
by the relevant authority.
25 Export restrictions
The goods/consignments/equipment have been prohibited
from export pending further investigation.
26 Frustrated export
Attempts to export the goods/consignments/equipment have
27 Goods units missing
The tally of goods/consignments/equipment does not match
the quantity as per advice. Result: less than advised.
28 Import restrictions
The goods/consignments/equipment need import checks and
tests pending being released for importation.
29 Incorrect pick information
The goods/consignments/equipment were not collected due
to incorrect pick information.
30 Incorrect address
The address given for the action was incorrect.
31 Industrial dispute
The action was frustrated by an industrial dispute.
32 Instructions awaited
Further instructions are required.
33 Lost goods/consignments/equipment
The goods/consignments/equipment have been lost in the
course of a movement along the transport chain.
34 Means of transport damaged
The means of transport on which the
goods/consignments/equipment were being (were to be)
moved has been damaged.
35 Mechanical breakdown
There has been a mechanical breakdown of the means of
transport/equipment on which the
goods/consignments/equipment was being (was to be)
36 Mechanical inspection
A mechanical inspection of the means of transport/
equipment on which the goods/consignments/equipment were
being (were to be) moved, is required.
37 Missing and/or incorrect documents
The goods/consignments/equipment require complete and
38 New delivery arrangements
Alternative delivery arrangements advised by consignee
after failed delivery.
39 No recipient contact information
No information available concerning the responsible
person at delivery address.
40 Not identified
The goods/consignments/equipment expected to be located
and identified in the transport chain cannot be
41 Not loaded
The goods/consignments/equipment to be loaded onto a
means of transport have not been loaded on the expected
42 On deck
The goods/consignments/equipment have been stowed on
43 Package not ready
The package was not available for collection.
44 Package tracking number unknown
The package tracking number is unknown.
45 Partly missing
The goods/consignments/equipment are partly, but not
46 Payment not received
The expected payment for the transport action was not
47 Payment refused
The payer refused to pay for the service.
The goods/consignments/equipment have been plundered.
49 Refused without reason given
The transport action/documentation has been refused
50 Scheduled past cut-off
The goods/consignments/equipment to be
delivered/collected have been scheduled past/later than
the cut-off time.
51 Shunted to siding
The transport on which the goods/consignments/equipment
is to be placed has been shunted to siding.
52 Signature not required
No signature required.
53 Sorted wrong route
The goods/consignments/equipment have been sorted
erroneously to an incorrect route.
54 Special service required
A special service is required for the
The consignment of goods has been split into two or more
56 Totally missing
The total goods/consignments/equipment is missing.
57 Tracking information unavailable
The tracking information of the
goods/consignments/equipment is unavailable.
58 Transit delay
The goods/consignments/equipment have been delayed in
59 Unable to locate
The goods/consignments/equipment cannot be located.
60 Unacceptable condition
The goods/consignments/equipment were in unacceptable
condition at time of delivery/collection.
61 Under deck
The goods/consignments/equipment have been stowed
The reason is unknown.
63 Weather conditions
The weather conditions have affected
64 Expired free time
The goods/consignments/equipment have been in a storage
facility for longer than permitted free time.
65 Outstanding claims settled
Outstanding claims in respect of
goods/consignments/equipment have been settled.
A consignment or goods have been stolen.
67 Administrative error
An administrative error has occurred.
68 Undefined incident attributed to buyer
An undefined incident has been attributed to the buyer.
69 Undefined incident attributed to carrier
An undefined incident has been attributed to the
70 Undefined incident attributed to logistic service provider
An undefined incident has been attributed to the
logistic service provider.
71 Change in agreed product reference
An agreed reference associated with a product has
72 Difference in replenishment figures
A difference has been identified between the opening
inventory balance, the physical count of incoming
replenishment inventory, and the closing inventory
73 Lost quantity of variable measurement product
A quantity of a variable measurement product which has
74 Damaged during manipulation in warehouse
Product damaged during the manipulation process in a
75 Product degenerated during storage or transport
A product has degenerated during storage or transport.
The goods, consignments, or equipment have been
77 Best before date expired
A product's best before date has expired.
78 Log number assignment
Log number is assigned.
79 Entry point assessment of Data Maintenance Request (DMR)
An entry point is providing its initial comments on a
80 Entry point assessment of Data Maintenance Request (DMR)
An entry point is providing its latest comments on a
81 Unable to take corrective action
Corrective action could not be taken.
82 International assessment group reporting on Data
Maintenance Request (DMR)
The international assessment group has determined if the
Data Maintenance Request (DMR) is to be included in the
next publication of the standard.
Specified goods/consignments/equipment are missing.
84 Central secretariat review cycle start
Report start of the central secretariat review cycle.
85 Data structure tag assigned
A data structure has been assigned a permanent tag.
86 Non-operational periods
Waiting due to being outside the period of operation.
Information is in error.
88 Accident involving means of transport
The means of transport being used to move the
consignment has been involved in an accident.
89 Order or instruction status change
A status of an order or instruction has changed.
90 Not accepted by delivery party
The delivery was not accepted by the delivery party.
91 Delivery requested to another location by ordering party
Goods have been delivered to another location following
an instruction from the ordering party.
92 Incorrect goods delivered
The goods delivered were incorrect.
93 Undefined incident attributed to customs authority
An undefined incident has been attributed to the customs
94 Imperfect item
Item has defect(s).
95 Excess goods delivered
Excess goods have been delivered.
96 Goods partially delivered
Goods were partially delivered.
97 Remove to federal court
Action has been removed to a federal court level.
98 Change of venue granted
A change in venue has been approved.
99 Replenish inventory
The goods, consignment and/or equipment have replenished
100 Unloading date and or time not received
The unloading date and or time was not received.
101 Stacked pallets not acceptable
Stacked pallets are not accepted by the goods recipient.
102 Pallets containing mixed goods not acceptable
Pallets containing mixed goods are not accepted by goods
103 Product expiry date not acceptable
The product expiry date is not accepted.
104 Pallet and goods height higher than permitted
The combined height of the pallet and goods is higher
105 Delivery order not received
The delivery order was not received.
106 Back-orders not permitted by goods recipient
Back-orders are not permitted by the goods recipient.
107 Article identification not found in computer system
Article identification is not found in computer system.
108 Goods not barcoded
Goods are not barcoded.
109 Delivered later than scheduled date/time
Delivery has taken place later than the scheduled
110 Delivery different date
Delivery will, or has, taken place on a date different
to that requested on the order.
111 Delayed due to various reasons
Standing over due to various reasons.
112 Goods previously delivered
Delivery of goods has already taken place.
113 Loading error
An error while loading the order or goods has occured,
e.g. wrong goods, wrong transport equipment, wrong mode
of transport, etc.
114 Delivery too late
A delivery of an order or goods has been refused because
it has arrived late.
115 Partial delivery not accepted
A partial delivery of an order has not been accepted by
the ordering party.
116 Unloading of goods delayed
The unloading of goods at the point of delivery has been
delayed by the carrier for no specific reason.
117 Product out of stock
An order for a specific product can not be fulfilled
currently because the product is out of stock.
118 Incident attributed to seller
An undefined incident has been attributed to the seller.
119 Incident not attributed
An undefined incident has not been attributed to any
120 Manufacturing defects
Items received have manufacturing defects which make
An other incident (undefined) has occured.
122 Monetary amount error
The reason for an error is an error concerning the
123 Product not ordered
The reason for an error is a product was not ordered.
124 Product not accepted
A product was delivered which was not accepted by the
125 Despatch preparation error
The error was caused because of an error in the
preparation of the despatch.
126 Inventory differences
Differences in inventory detected when carrying out a
physical inventory count.
127 Physical movement between warehouses
A difference in inventory due to physical movement
A difference in inventory due to the physical
manipulation of goods.
A difference in inventory due to the addition of
imported goods to inventory.
130 Delivery party premise closed during normal hours
The premises of the delivery party were closed during
131 Delivery incomplete - time shortage at delivery location
The carrier was unable to complete the delivery of goods
due to a shortage of time at the delivery location to
handle the delivery.
132 Delivery party premise closed for stock taking
The premises of the delivery party were closed because
of stock taking.
133 Delivery party premise closed on Saturday
The premises of the delivery party were closed on
134 Delivery party premise closed on national holiday
The premises of the delivery party were closed on a
135 Postponed delivery
Temporary refusal of a part or of the whole delivery.
136 After action taken by logistics service provider
After an action was taken on the
goods/consignments/equipment by the logistics service
137 Logistics service provider following instructions by owner
Action taken by the logistics service provider on
goods/consignments/equipment as instructed by owner.
The goods/consignments/equipment/means of transport has
arrived at a location.
139 Expiration of sales period
Goods' sales period has expired.
140 Awaiting release
Goods are on hold awaiting release.
141 Quality control held
Goods held from distribution waiting for the outcome of
a quality control assessment.
142 Incident attributed to despatch party
Incident has been attributed to the despatch party.
Data Element Cross Reference
DataElement 9013 is used in the following Batch Composite Elements:
DataElement 9013 is used in the following Interactive Segments:
Copyright United Nations, all rights reserved
UN Economic Commission for Europe
Palais des Nations, CH-1211 Geneva 10, Switzerland
Tel: +41-22 917 1366 Fax: +41-22 917 0037 E-mail: TradeMaster@unece.org