0. INTRODUCTION
This specification provides the definition of the Commercial
dispute message (COMDIS) to be used in Electronic Data
Interchange (EDI) between trading partners involved in
administration, commerce and transport.
1. SCOPE
1.1 Functional Definition
A notice of commercial dispute against one or more invoices is
usually raised by the buyer to notify the seller that something
was found wrong with the goods delivered or the services
rendered (goods damaged, delivery incomplete, delivery late,
etc.). The dispute must be resolved before the related invoice
can be settled.
The message will be used to: - notify a dispute; - correspond
about an existing dispute (structured information); - notify
the settlement of a dispute.
The message will serve at the same time as the dispute notice
and as the dispute answer.
Throughout this document, the term 'Buyer' refers to either the
buyer or an Agent acting on behalf of the Buyer, and the term
'Seller' refers either to the seller or an Agent acting on
behalf of the Seller.
1.2 Field of Application
This message may be applied for both national and international
settlements. It is based on universal practice and is not
dependent on the type of business or industry.
1.3 Principles
The usual flow of communication is from buyer to seller: the
buyer sends a dispute notice to the seller, and the seller
sends back a dispute answer to the buyer. Optionally, the
seller may also send a credit note. An alternative flow of
communication is from seller to buyer, e.g. if the seller
disputes the payment of a related invoice.
If part of the invoice is disputed, then as a consequence the
whole invoice will be disputed.
- One dispute may relate to one or more invoices/credit notes;
- One dispute may relate to one or more payments;
- One dispute must relate to one seller;
- One dispute must relate to one buyer.
2. REFERENCES
See UNTDID, Part 4, Chapter 2.6 UN/ECE UNSM - General Introduction,
Section 1.
3. TERMS AND DEFINITIONS
See UNTDID, Part 4, Chapter 2.6 UN/ECE UNSM - General Introduction,
Section 2.
4. MESSAGE DEFINITION
4.1 Data Segment Clarification
This section should be read in conjunction with the Branching
Diagram and the Segment Table which indicate mandatory,
conditional and repeating requirements.
0010 | UNH, Message header
A service segment starting and uniquely identifying a message.
The message type code for the Commercial dispute message is
COMDIS.
Note: Commercial dispute messages conforming to this document
must contain the following data in segment UNH, composite S009:
Data element 0065 COMDIS
0052 D
0054 95B
0051 UN
0020 BGM, Beginning of message
A segment specifying the function and status of the message.
0030 RFF, Reference
A segment identifying the reference of another message or
transaction related to this message.
0040 DTM, Date/time/period
A segment specifying the date and, when required, the time at
which the message has been created as well as other dates and
times relevant to the transactions.
0050 Segment group 1: NAD-CTA-COM
A group of segments identifying the name and address of the
parties involved in the transaction and their contacts.
0060 NAD, Name and address
A segment identifying the name and address of the parties
associated with the commercial dispute message.
0070 CTA, Contact information
A segment identifying a person or a department for the party
specified in the NAD segment and to whom communication
should be directed.
0080 COM, Communication contact
A segment providing a communication number for the party
identified in the NAD segment and optionally for the contact
identified in the associated CTA segment.
0090 Segment group 2: DOC-DTM-MOA-SG3-SG4-SG5
A segment group providing details of all documents, e.g.
invoices, payment orders, etc. to which the commercial dispute
refers. It includes information on the monetary amounts for
each document and on any adjustments (with an indication of the
reason for adjustments) and on actions (to be) taken by the
parties who are involved.
0100 DOC, Document/message details
A segment for identifying the reference document to which
the commercial dispute refers.
0110 DTM, Date/time/period
A segment specifying the date and, when required, the time
of the related documents in the DOC segment.
0120 MOA, Monetary amount
A segment giving the monetary amounts of the original
document, the amounts that has been paid, the amount that is
disputed or adjusted.
0130 Segment group 3: AJT-FTX
A group of segments to indicate the reasons of the dispute,
with coded and free text information, related to the
reference document.
0140 AJT, Adjustment details
A segment indicating the reason of the dispute.
0150 FTX, Free text
A segment with free text information, related to the
dispute reasons and the reference document.
0160 Segment group 4: INP-FTX
A group of segments indicating the actions to be taken and
the actions taken.
0170 INP, Parties to instruction
A segment indicating the actions to be taken, and the
actions taken, and specifying the parties involved in
these actions.
0180 FTX, Free text
A segment with free text information, with additional
information on the actions to be taken and the actions
taken.
0190 Segment group 5: DLI-MOA-SG6
A group of segments which may be used when required to
provide details of individual line items in the reference
document.
0200 DLI, Document line identification
A segment identifying a specific line item within the
referenced document.
0210 MOA, Monetary amount
A segment giving the monetary amounts of the original
line item, and the amount that is disputed or adjusted.
0220 Segment group 6: AJT-FTX
A group of segments to indicate the reasons of the
dispute, with coded and free text information, related to
the reference line item.
0230 AJT, Adjustment details
A segment indicating the reason of the dispute,
related to the reference line item.
0240 FTX, Free text
A segment with free text information, related to the
dispute reasons and the reference line item.
0250 UNT, Message trailer
A service segment ending a message, giving the total number of
segments in the message and the control reference number of the
message.
4.2 Data segment index (Alphabetical sequence by tag)
AJT Adjustment details
BGM Beginning of message
COM Communication contact
CTA Contact information
DLI Document line identification
DOC Document/message details
DTM Date/time/period
FTX Free text
INP Parties to instruction
MOA Monetary amount
NAD Name and address
RFF Reference
UNH Message header
UNT Message trailer
Contents of D.95B