United Nations Directories
for Electronic Data Interchange for
Administration, Commerce and Transport



 UN/EDIFACT

Message Type : RESREQ Version : D Release : 05A Contr. Agency: UN Revision : 7 Date : 2005-07-19 SOURCE: TBG9 Travel, Tourism and Leisure CONTENTS Reservation request - interactive message 0. INTRODUCTION 1. SCOPE 1.1 Functional definition 1.2 Field of application 1.3 Principles 2. REFERENCES 3. TERMS AND DEFINITIONS 3.1 Standard terms and definitions 4. MESSAGE DEFINITION 4.1 Segment clarification 4.2 Segment index (alphabetical sequence by tag) 4.3 Message structure 4.3.1 Segment table ---------------------------------------------------------------------- For general information on UN standard message types see UN Trade Data Interchange Directory, UNTDID, Part 4, Section 2.3, UN/ECE UNSM General Introduction ---------------------------------------------------------------------- 0. INTRODUCTION This specification provides the definition of the Reservation request - interactive message (RESREQ) to be used in Electronic Data Interchange (EDI) between trading partners involved in administration, commerce and transport. 1. SCOPE 1.1 Functional definition An interactive Travel, Tourism and Leisure Reservations Request is sent by a customer or his agent, to a service provider to reserve, modify or cancel a Travel, Tourism and Leisure service. The Travel, Tourism and Leisure Reservation Response - Interactive message (RESRSP) is utilised to provide an interactive response to the interactive service request. 1.2 Field of application The Reservation request - interactive message may be used for both national and international applications. It is based on universal practice related to administration, commerce and transport, and is not dependent on the type of business or industry. 1.3 Principles RESREQ may be used for the following functions within the Interactive Scenario for Travel, Tourism and Leisure: (1) To request an initial reservation for a hotel, rental car, train trip, airline flight, or tour. (2) To cancel the entire reservation or parts of the reservation. (3) To request a display of a reservation. (4) To ignore all or part of current changes to the reservation. (5) To modify an existing reservation. See Travel, Tourism and Leisure Interactive Reservations Scenario. 2. REFERENCES See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 1. 3. TERMS AND DEFINITIONS 3.1 Standard terms and definitions See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 2. 4. MESSAGE DEFINITION 4.1 Segment clarification This section should be read in conjunction with the segment table which indicates mandatory, conditional and repeating requirements. 0010 UIH, Interactive message header A service segment starting and uniquely identifying a message. The message type code for the Reservation request - interactive message is RESREQ. Note: Reservation request - interactive messages conforming to this document must contain the following data in segment UIH, composite S306: Data element 0065 RESREQ 0052 D 0054 05A 0051 UN 0020 MSD, Message action details A segment identifying the industry type (i.e. Air, Car, Train, Accommodations, etc.) and business function of the message. 0030 ORG, Originator of request details A segment providing data pertaining to the originator of the interactive processing request (i.e. travel agent identity and location and the commercial computer reservations system delivering the message). 0040 RCI, Reservation control information Information providing a specific reference to a Travel, Tourism and Leisure (TT&L) reservation for a travel product. 0050 NUN, Number of units Number and identifying qualifier pertaining to the entire TT&L reservation request (i.e. number and type of passengers, [4 adults]). 0060 FTI, Frequent traveller information Frequent Traveller Program information relating to the entire TT&L reservation request (frequent flier number). 0070 CRI, Consumer reference information Consumer reference information relating to the entire TT&L reservation request (corporate discount number, personal profile number). 0080 CLT, Clear terminate information Instructions pertaining to a Clear Terminate request related to the entire TT&L reservation request (i.e. ignore all transactions during this interactive business transaction). 0090 ATI, Tour information Additional information relating to a tour (tour code or name). 0100 CON, Contact information Information providing contact numbers relevant to the TT&L reservation request (i.e. booking travel agent, tour company). 0110 ITM, Item number Numbers assigned to information in the previous response which may be used to make a request without repeating all the information. 0120 HDI, Hardware device information Information specifying terminal equipment addresses and device types that may be used for tracing and security purposes. 0130 TFF, Tariff information Tariff information relating to the entire TT&L reservation request. 0140 POS, Point of sale information To specify the point of sale to determine the rate to provide. 0150 CMN, Commission information A segment to indicate the commission details that are to be paid for making the reservation. 0160 IFT, Interactive free text Free form text data pertaining to the entire TT&L reservation request. 0170 TDI, Traveller document information Information relating to documents associated with the TT&L reservation request (i.e. passport number, tour package identifier, etc.). 0180 ADS, Address Addresses related to the entire TT&L reservation. 0190 Segment group 1: NME-ADS This segment group provides names and related addresses that pertain to the entire TT&L reservation. 0200 NME, Name Name(s) pertaining to the entire TT&L reservation. 0210 ADS, Address Addresses associated with the preceding names. 0220 Segment group 2: SSR-IFT This segment group provides details pertaining to special services information and associated free text information. 0230 SSR, Special requirement details Details pertaining to special services or special requests relating to the entire TT&L request. 0240 IFT, Interactive free text Free form text data pertaining to the special services. 0250 Segment group 3: PMT-CON-ADS-NME This data group allows for the provision of payment information and associated contact information for the entire TT&L reservation request. 0260 PMT, Payment information Payment instructions for the TT&L reservation request. 0270 CON, Contact information Contact numbers associated with the preceding payment information. 0280 ADS, Address Address information associated with the payment information. 0290 NME, Name Name(s) associated with the payment information. 0300 Segment group 4: TIF-FTI-CRI-CON-IFT-TDI-DIS-ADS-SG5-SG6 This segment group provides information pertaining to an individual traveller or traveller group associated with the TT&L reservation request. 0310 TIF, Traveller information Personal details pertaining to a unique traveller (surname, given name, indication that traveller is accompanied by non ticketed infant, etc.). 0320 FTI, Frequent traveller information Frequent traveller program information relating to a specific traveller. 0330 CRI, Consumer reference information Consumer reference information pertaining to a specific traveller. 0340 CON, Contact information Contact numbers associated with a traveller or group. 0350 IFT, Interactive free text Free form text data pertaining to a traveller or group. 0360 TDI, Traveller document information Information relating to documents associated with a traveller or group. 0370 DIS, Discount information Information pertaining to discounts concerning the traveller. 0380 ADS, Address Address information for a traveller or group. 0390 Segment group 5: SSR-IFT A group of segments to provide details concerning special service requests for a traveller or group. 0400 SSR, Special requirement details Details pertaining to special services or special requests pertaining to a traveller or group. 0410 IFT, Interactive free text Free text information associated with the special service request. 0420 Segment group 6: PMT-CON-ADS-NME This data group allows for the provision of payment information and associated contact information for a traveller or group. 0430 PMT, Payment information Payment instructions for a traveller or group. 0440 CON, Contact information Contact numbers associated with the preceding payment information. 0450 ADS, Address Address information associated with the preceding payment. 0460 NME, Name Name(s) information associated with the preceding payment. 0470 Segment group 7: TVL-MSD-RCI-RPI-MOV-CNX-DIS-ASD-CON-ADS-NME- PLI-AAI-IFT-TDI-TFF-SG8-SG9-SG10-SG11-SG12 This segment group provides information pertaining to a Travel, Tourism and Leisure (TT&L) product or service. 0480 TVL, Travel product information Information identifying the TT&L product or service (service provider, service location, date of service, service description, etc.). 0490 MSD, Message action details A segment identifying the industry type (i.e. air, car, train, accommodations, etc.) and business function relating to the product or service. 0500 RCI, Reservation control information Information providing a specific reference to the product or service. 0510 RPI, Quantity and action details Details relating to quantity and action required associated with the product or service. 0520 MOV, Car delivery instruction Information pertaining to the delivery of an automobile or chauffeur instructions. 0530 CNX, Connection details Information specifying the stopover cities requested with the product or service. 0540 DIS, Discount information Information pertaining to discounts for the product or service. 0550 ASD, Service details Additional date, time and location information related to a product or service. 0560 CON, Contact information Contact numbers for a product or service. 0570 ADS, Address Address information for a product or service. 0580 NME, Name Name(s) information for a product or service. 0590 PLI, Product location information To specify locations where a rental car should be exchange. 0600 AAI, Accommodation allocation information A segment to precise the accommodation number in the case of a designated or adjacent request. 0610 IFT, Interactive free text Free form text data pertaining to the product or service. 0620 TDI, Traveller document information Information relating to documents associated with a product or service (voucher number, ticket number, etc.). 0630 TFF, Tariff information Tariff information relating to the product or service (car rental rate, coach fare, hotel rate, etc.). 0640 Segment group 8: VEH-PDT A group of segments to convey specific details and related information concerning a vehicle to be transported on a product or service. 0650 VEH, Vehicle Details concerning a vehicle to be transported on a product or service. 0660 PDT, Product information Product information related to the vehicle to be transported. 0670 Segment group 9: PMT-CON-ADS-NME This data group allows for the provision of payment information and associated contact information for the specific product or service. 0680 PMT, Payment information Payment instructions for a product or service. 0690 CON, Contact information Contact numbers associated with the preceding payment information. 0700 ADS, Address Address information related to the preceding payment. 0710 NME, Name Name(s) information related to the preceding payment. 0720 Segment group 10: NUN-CRI This data group allows for indicating traveller types and consumer reference information for those types. 0730 NUN, Number of units Traveller types for the associated product or service. 0740 CRI, Consumer reference information Consumer reference information for the preceding traveller type. 0750 Segment group 11: SSR-PMT-CON-ADS-NME-IFT This data group allows for special requests and the payment information for the special requests that relate to the product or service. 0760 SSR, Special requirement details Details of special services or special requests pertaining to the product or service. 0770 PMT, Payment information Payment information related to a special service or requests. 0780 CON, Contact information Contact numbers related to the payment information. 0790 ADS, Address Address information related to the payment. 0800 NME, Name Name(s) information related to the payment. 0810 IFT, Interactive free text Free text information related to the special service. 0820 Segment group 12: TIF-FTI-CRI-CON-IFT-ASD-ADS-TFF-SG13-SG14 This segment group provides information pertaining to an individual traveller or traveller group associated with the preceding product or service information. 0830 TIF, Traveller information Personal details pertaining to a unique traveller and associated to the preceding product or service information (i.e. surname, given name, indication that traveller is accompanied by non ticketed infant, etc.). 0840 FTI, Frequent traveller information Frequent traveller program information relating to a specific traveller and associated to the preceding product or service information. 0850 CRI, Consumer reference information Consumer reference information relating to a specific traveller and associated to the preceding product or service information. 0860 CON, Contact information Contact numbers associated with a traveller or group and associated to the preceding product or service information. 0870 IFT, Interactive free text Free form text data pertaining to a traveller or group and associated to the preceding product or service information. 0880 ASD, Service details Date, time and location information related to a service for a specific traveller. 0890 ADS, Address Address information pertaining to a traveller or group and associated to the preceding product or service information. 0900 TFF, Tariff information Tariff information relating to the service (green fees, tennis lessons) for a specific traveller. 0910 Segment group 13: SSR-IFT Special service information and related free text pertaining to traveller or group and associated to the preceding product or service information. 0920 SSR, Special requirement details Details pertaining to special services or special requests pertaining to a traveller or group and associated to the preceding product or service information. 0930 IFT, Interactive free text Free text information pertaining to the special service. 0940 Segment group 14: PMT-CON-ADS-NME This data group allows for the provision of payment information and associated contact information for a traveller or group. 0950 PMT, Payment information Payment instructions for a traveller or group. 0960 CON, Contact information Contact numbers associated with the preceding payment information. 0970 ADS, Address Address information associated with the preceding payment information. 0980 NME, Name Name(s) information associated with the preceding payment information. 0990 Segment group 15: ODI-MSD-SG16 Like Segment Group 7, this segment group provides information pertaining to Travel, Tourism and Leisure (TT&L) product or service. However, in certain situations product or service data must be grouped as part of an overall TT&L journey. Segment group 15 provides that grouping capability. 1000 ODI, Origin and destination details A segment providing the origin and destination of a TT&L journey. 1010 MSD, Message action details A segment identifying the industry type (i.e. air, car, train, accommodations, etc.) and business function relating to the associated TT&L journey. 1020 Segment group 16: TVL-APD-RPI-NUN-FTI-TFF-RCI-DIS-ASD-IFT- SG17-SG18-SG19-SG20 This segment group provides information pertaining to a Travel, Tourism and Leisure (TT&L) product or service which is related to the preceding journey information. 1030 TVL, Travel product information Information identifying the TT&L product or service pertaining to a journey. (service provider, service location, date of service, service description, etc.). 1040 APD, Additional transport details A segment providing additional data (i.e. aircraft type, number of stops, on time performance, gate description, etc.) relating to the product or service. 1050 RPI, Quantity and action details Details relating to quantity and action required associated with the product or service. 1060 NUN, Number of units Number and identifying qualifier relating to the product or service. 1070 FTI, Frequent traveller information Frequent traveller program information relating to a specific product or service. 1080 TFF, Tariff information Tariff information relating to the product or service. 1090 RCI, Reservation control information Information providing a specific reference to the product or service. 1100 DIS, Discount information Information pertaining to discounts for the product or service. 1110 ASD, Service details Additional date, time and location information for a product or service. 1120 IFT, Interactive free text Free text information related to a product or service. 1130 Segment group 17: SSR-IFT Special service information and related free text for a product or service. 1140 SSR, Special requirement details Information about special services or special requests relating to the product or service. 1150 IFT, Interactive free text Free text information relating to the special services for a product or service. 1160 Segment group 18: VEH-PDT A group of segments to specify details and related information concerning a vehicle to be transported on a product or service. 1170 VEH, Vehicle Details concerning a vehicle to be transported on a product or service. 1180 PDT, Product information Product information related to the vehicle to be transported. 1190 Segment group 19: PMT-CON-ADS-NME This data group allows for the payment information and associated contact information for a product or service. 1200 PMT, Payment information Payment instructions for a product or service. 1210 CON, Contact information Contact numbers related to payment information for a product or service. 1220 ADS, Address Address information related to payment information for a product or service. 1230 NME, Name Name(s) information related to payment information for a product or service. 1240 Segment group 20: TIF-FTI-SSR This segment group provides information pertaining to an individual traveller or traveller group associated with the preceding product or service information. 1250 TIF, Traveller information Personal details pertaining to a unique traveller and associated to the preceding product or service information. 1260 FTI, Frequent traveller information Frequent traveller program information relating to the preceding TIF segment. 1270 SSR, Special requirement details Details pertaining to special services or special requests pertaining to the preceding TIF segment. 1280 UIT, Interactive message trailer A service segment ending a message, giving the total number of segments in the message (including the UIH & UIT) and the control reference number of the message. 4.2 Segment index (alphabetical sequence by tag) AAI Accommodation allocation information ADS Address APD Additional transport details ASD Service details ATI Tour information CLT Clear terminate information CMN Commission information CNX Connection details CON Contact information CRI Consumer reference information DIS Discount information FTI Frequent traveller information HDI Hardware device information IFT Interactive free text ITM Item number MOV Car delivery instruction MSD Message action details NME Name NUN Number of units ODI Origin and destination details ORG Originator of request details PDT Product information PLI Product location information PMT Payment information POS Point of sale information RCI Reservation control information RPI Quantity and action details SSR Special requirement details TDI Traveller document information TFF Tariff information TIF Traveller information TVL Travel product information UIH Interactive message header UIT Interactive message trailer VEH Vehicle

4.3 Message structure 4.3.1 Segment table Pos Tag Name S R 0010 UIH Interactive message header M 1 0020 MSD Message action details C 1 0030 ORG Originator of request details C 1 0040 RCI Reservation control information C 1 0050 NUN Number of units C 1 0060 FTI Frequent traveller information C 1 0070 CRI Consumer reference information C 1 0080 CLT Clear terminate information C 1 0090 ATI Tour information C 1 0100 CON Contact information C 1 0110 ITM Item number C 1 0120 HDI Hardware device information C 1 0130 TFF Tariff information C 9 0140 POS Point of sale information C 1 0150 CMN Commission information C 1 0160 IFT Interactive free text C 9 0170 TDI Traveller document information C 9 0180 ADS Address C 9 0190 ----- Segment group 1 ------------------ C 9-----------+ 0200 NME Name M 1 | 0210 ADS Address C 1-----------+ 0220 ----- Segment group 2 ------------------ C 99----------+ 0230 SSR Special requirement details M 1 | 0240 IFT Interactive free text C 1-----------+ 0250 ----- Segment group 3 ------------------ C 9-----------+ 0260 PMT Payment information M 1 | 0270 CON Contact information C 1 | 0280 ADS Address C 1 | 0290 NME Name C 1-----------+ 0300 ----- Segment group 4 ------------------ C 999---------+ 0310 TIF Traveller information M 1 | 0320 FTI Frequent traveller information C 1 | 0330 CRI Consumer reference information C 1 | 0340 CON Contact information C 1 | 0350 IFT Interactive free text C 1 | 0360 TDI Traveller document information C 1 | 0370 DIS Discount information C 1 | 0380 ADS Address C 9 | | 0390 ----- Segment group 5 ------------------ C 99---------+| 0400 SSR Special requirement details M 1 || 0410 IFT Interactive free text C 1----------+| | 0420 ----- Segment group 6 ------------------ C 9----------+| 0430 PMT Payment information M 1 || 0440 CON Contact information C 1 || 0450 ADS Address C 1 || 0460 NME Name C 1----------++ 0470 ----- Segment group 7 ------------------ C 99----------+ 0480 TVL Travel product information M 1 | 0490 MSD Message action details C 1 | 0500 RCI Reservation control information C 1 | 0510 RPI Quantity and action details C 1 | 0520 MOV Car delivery instruction C 1 | 0530 CNX Connection details C 1 | 0540 DIS Discount information C 1 | 0550 ASD Service details C 1 | 0560 CON Contact information C 1 | 0570 ADS Address C 1 | 0580 NME Name C 1 | 0590 PLI Product location information C 1 | 0600 AAI Accommodation allocation information C 1 | 0610 IFT Interactive free text C 9 | 0620 TDI Traveller document information C 9 | 0630 TFF Tariff information C 99 | | 0640 ----- Segment group 8 ------------------ C 9----------+| 0650 VEH Vehicle M 1 || 0660 PDT Product information C 1----------+| | 0670 ----- Segment group 9 ------------------ C 9----------+| 0680 PMT Payment information M 1 || 0690 CON Contact information C 1 || 0700 ADS Address C 1 || 0710 NME Name C 1----------+| | 0720 ----- Segment group 10 ------------------ C 1----------+| 0730 NUN Number of units M 1 || 0740 CRI Consumer reference information C 1----------+| | 0750 ----- Segment group 11 ------------------ C 99---------+| 0760 SSR Special requirement details M 1 || 0770 PMT Payment information C 1 || 0780 CON Contact information C 1 || 0790 ADS Address C 1 || 0800 NME Name C 1 || 0810 IFT Interactive free text C 1----------+| | 0820 ----- Segment group 12 ------------------ C 999--------+| 0830 TIF Traveller information M 1 || 0840 FTI Frequent traveller information C 1 || 0850 CRI Consumer reference information C 1 || 0860 CON Contact information C 1 || 0870 IFT Interactive free text C 1 || 0880 ASD Service details C 1 || 0890 ADS Address C 9 || 0900 TFF Tariff information C 99 || || 0910 ----- Segment group 13 ------------------ C 99--------+|| 0920 SSR Special requirement details M 1 ||| 0930 IFT Interactive free text C 1---------+|| || 0940 ----- Segment group 14 ------------------ C 9---------+|| 0950 PMT Payment information M 1 ||| 0960 CON Contact information C 1 ||| 0970 ADS Address C 1 ||| 0980 NME Name C 1---------+++ 0990 ----- Segment group 15 ------------------ C 99----------+ 1000 ODI Origin and destination details M 1 | 1010 MSD Message action details C 1 | | 1020 ----- Segment group 16 ------------------ M 99---------+| 1030 TVL Travel product information M 1 || 1040 APD Additional transport details C 1 || 1050 RPI Quantity and action details C 1 || 1060 NUN Number of units C 1 || 1070 FTI Frequent traveller information C 1 || 1080 TFF Tariff information C 1 || 1090 RCI Reservation control information C 1 || 1100 DIS Discount information C 1 || 1110 ASD Service details C 1 || 1120 IFT Interactive free text C 9 || || 1130 ----- Segment group 17 ------------------ C 99--------+|| 1140 SSR Special requirement details M 1 ||| 1150 IFT Interactive free text C 1---------+|| || 1160 ----- Segment group 18 ------------------ C 9---------+|| 1170 VEH Vehicle M 1 ||| 1180 PDT Product information C 1---------+|| || 1190 ----- Segment group 19 ------------------ C 9---------+|| 1200 PMT Payment information M 1 ||| 1210 CON Contact information C 1 ||| 1220 ADS Address C 1 ||| 1230 NME Name C 1---------+|| || 1240 ----- Segment group 20 ------------------ C 999-------+|| 1250 TIF Traveller information M 1 ||| 1260 FTI Frequent traveller information C 1 ||| 1270 SSR Special requirement details C 99--------+++ 1280 UIT Interactive message trailer M 1

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