United Nations Directories
for Electronic Data Interchange for
Administration, Commerce and Transport



 UN/EDIFACT

Message Type : RESRSP Version : D Release : 11A Contr. Agency: UN Revision : 6 Date : 2011-06-29 SOURCE: TBG9 Travel, Tourism and Leisure CONTENTS Reservation response - interactive message 0. INTRODUCTION 1. SCOPE 1.1 Functional definition 1.2 Field of application 1.3 Principles 2. REFERENCES 3. TERMS AND DEFINITIONS 3.1 Standard terms and definitions 4. MESSAGE DEFINITION 4.1 Segment clarification 4.2 Segment index (alphabetical sequence by tag) 4.3 Message structure 4.3.1 Segment table --------------------------------------------------------------------------- For general information on UN standard message types see UN Trade Data Interchange Directory, UNTDID, Part 4, Section 2.3, UN/ECE UNSM General Introduction --------------------------------------------------------------------------- 0. INTRODUCTION This specification provides the definition of the Reservation response - interactive message (RESRSP) to be used in Electronic Data Interchange (EDI) between trading partners involved in administration, commerce and transport. 1. SCOPE 1.1 Functional definition An interactive Travel, Tourism and Leisure Reservations Response is sent by a customer or his agent, to convey the results of a reservations request for a Travel, Tourism and Leisure service. The Travel, Tourism and Leisure Reservation Request - Interactive message (RESREQ) is utilised to provide the interactive request to which the RESRSP is used to respond. 1.2 Field of application The Reservation response - interactive message may be used for both national and international applications. It is based on universal practice related to administration, commerce and transport, and is not dependent on the type of business or industry. 1.3 Principles RESRSP may be used for the following functions within the Interactive Reservations Scenario for Travel, Tourism and Leisure: (1) To respond to an initial reservation request for a hotel, rental car, train trip, airline flight, or tour. (2) To respond to a request to cancel, ignore, or modify a reservation. (3) To display a current or previously made reservation. See Travel, Tourism and Leisure Interactive Reservations Scenario. 2. REFERENCES See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 1. 3. TERMS AND DEFINITIONS 3.1 Standard terms and definitions See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 2. 4. MESSAGE DEFINITION 4.1 Segment clarification This section should be read in conjunction with the segment table which indicates mandatory, conditional and repeating requirements. 0010 UIH, Interactive message header A service segment starting and uniquely identifying a message. The message type code for the Reservation response - interactive message is RESRSP. Note: Reservation response - interactive messages conforming to this document must contain the following data in segment UIH, composite S306: Data element 0065 RESRSP 0052 D 0054 11A 0051 UN 0020 MSD, Message action details A segment identifying the industry type (i.e. air, car, train, accommodations, etc.) and business function of the message. 0030 ORG, Originator of request details A segment providing data pertaining to the originator of the interactive processing request (i.e. Travel Agent Identity or Location and the commercial Computer Reservations System delivering the message). 0040 RCI, Reservation control information Information providing a specific reference to a Travel, Tourism and Leisure (TT&L) reservation for products or services. 0050 NUN, Number of units Number and identifying qualifier pertaining to the entire reservation response (i.e. number and type of passengers, [4 adults]). 0060 CRI, Consumer reference information Consumer reference information relating to the entire TT&L reservation response (corporate discount number, personal profile number). 0070 TFF, Tariff information Tariff information relating to the entire TT&L reservation response. 0080 PDT, Product information Availability information related to the entire TT&L reservation response. 0090 ATI, Tour information Additional information relating to a tour (tour code or name, length of tour, number of stops, etc.). 0100 CON, Contact information Information providing contact numbers relevant to the entire TT&L reservation. 0110 CMN, Commission information Information concerning the amount of commission that will be paid for the booking of a service or product. 0120 ITM, Item number A group or line number associated with this booking to be used as a reference in additional booking requests. 0130 IFT, Interactive free text Free form text data pertaining to the entire reservation response. 0140 PMT, Payment information Payment instructions for the entire reservation response. 0150 TDI, Traveller document information Information relating to documents associated with the entire reservation response. 0160 ADS, Address Addresses related to the entire TT&L reservation. 0170 HDI, Hardware device information Information specifying terminal equipment addresses and device types. This information may be used for tracing purposes. 0180 Segment group 1: NME-ADS This segment group provides names and addresses pertaining to the entire reservation. 0190 NME, Name Name(s) related to the entire TT&L reservation. 0200 ADS, Address An address pertaining to the preceding name. 0210 Segment group 2: SSR-IFT This segment group provides details pertaining to special services information and the associated free text information. 0220 SSR, Special requirement details Details pertaining to special services or requirements relating to the entire reservation response. 0230 IFT, Interactive free text Free form text data pertaining to the special services. 0240 Segment group 3: ERI-IFT This segment group provides error information that relates to the entire reservation. 0250 ERI, Application error information Error condition data pertaining to the entire reservation response. 0260 IFT, Interactive free text Free form text data pertaining to the preceding error condition. 0270 Segment group 4: RUL-PMT-ADS This segment group provides information pertaining to the rules and any associated penalty payments for the entire booking. 0280 RUL, Rule information Rule and policy information that pertain to the booking. 0290 PMT, Payment information Payment information that are associated with the preceding rules. 0300 ADS, Address An address associated with the payment information. 0310 Segment group 5: TIF-FTI-CRI-CON-IFT-DIS-ASD-TFF-ADS-PMT-TDI-SG6 This segment group provides information pertaining to an individual traveller or traveller group associated with the TT&L reservation response. 0320 TIF, Traveller information Personal details pertaining to a unique traveller (surname, given name, indication that traveller or group is accompanied by non ticketed infant, etc.). 0330 FTI, Frequent traveller information Frequent traveller program information relating to a specific traveller or group. 0340 CRI, Consumer reference information Consumer reference information relating to a specific traveller or group. 0350 CON, Contact information Contact information associated with a traveller or group. 0360 IFT, Interactive free text Free form text data pertaining to a traveller or group. 0370 DIS, Discount information Discount information for a traveller or group. 0380 ASD, Service details Date, time and location information related to a service for a specific traveller or group. 0390 TFF, Tariff information Tariff information related to a specific traveller or group. 0400 ADS, Address Address information for a traveller or group. 0410 PMT, Payment information Payment instructions for a traveller or group. 0420 TDI, Traveller document information Information relating to documents associated with a traveller or group. 0430 Segment group 6: SSR-IFT A group of segments to provide details concerning special services for a traveller or group. 0440 SSR, Special requirement details Details pertaining to special services for a traveller or group. 0450 IFT, Interactive free text Free text information associated with the special service. 0460 Segment group 7: TVL-MSD-RCI-RPI-MOV-PDT-ATI-DIS-AAI-CON-ADS-NME- ASD-NUN-CMN-CNX-PMT-IFT-TDI-TFF-SG8-SG9-SG10-SG11- SG12 This segment group provides information pertaining to a Travel, Tourism and Leisure (TT&L) product or service. 0470 TVL, Travel product information Information identifying the TT&L product or service (service provider, service location, date of service, service description, etc.). 0480 MSD, Message action details A segment identifying the industry type (i.e. air, car, train, accommodations, etc.) and a business function relating to the product or service. 0490 RCI, Reservation control information Information providing a specific reference to a product or service. 0500 RPI, Quantity and action details Details relating to quantity and action required associated with the product or service. 0510 MOV, Car delivery instruction Information pertaining to the delivery of an automobile or chauffeur instructions. 0520 PDT, Product information Availability information for a particular product or service. 0530 ATI, Tour information Additional information relating to a specific tour. 0540 DIS, Discount information Discount information for a product or service. 0550 AAI, Accommodation allocation information Information relating to what accommodations have been allocated for a product or service. 0560 CON, Contact information Contact numbers for a product or service. 0570 ADS, Address Address information for a product or service. 0580 NME, Name Name(s) information for a product or service. 0590 ASD, Service details Additional date, time and location information for a product or service. 0600 NUN, Number of units Number and identifying qualifier pertaining to this product or service. 0610 CMN, Commission information Information concerning commissions to be paid for this product or service. 0620 CNX, Connection details A segment to indicate the via locations between the origin and destination of a journey. 0630 PMT, Payment information Payment instructions for a product or service. 0640 IFT, Interactive free text Free form text data pertaining to the product or service. 0650 TDI, Traveller document information Information relating to documents associated with a product or service (voucher number, ticket number, etc.). 0660 TFF, Tariff information Tariff information relating to the product or service (car rental rate, coach fare, hotel rate, etc.). 0670 Segment group 8: VEH-PDT A group of segments to specify details and related information concerning a vehicle to be transported on a product or service. 0680 VEH, Vehicle Details concerning a vehicle to be transported on a product or service. 0690 PDT, Product information Product information related to the vehicle to be transported. 0700 Segment group 9: SSR-IFT Special service information and associated free text related to a product or service. 0710 SSR, Special requirement details Details pertaining to special services or requirements related to a product or service. 0720 IFT, Interactive free text Free text information related to the special service. 0730 Segment group 10: ERI-IFT This segment group provides error information pertaining to the associated product or service. 0740 ERI, Application error information Error data pertaining to the associated product or service. 0750 IFT, Interactive free text Free form or coded text data pertaining to the preceding ERI segment. 0760 Segment group 11: RUL-PMT This segment provides rule and associated payment information for a particular service or product. 0770 RUL, Rule information Rule and policy information for a particular service or product. 0780 PMT, Payment information Payment information that is associated to the preceding rule or policy. 0790 Segment group 12: TIF-FTI-CRI-CON-IFT-ASD-ADS-PMT-TFF-SG13 This segment group provides information pertaining to an individual traveller or traveller group associated with the preceding product or service information. 0800 TIF, Traveller information Personal details pertaining to a unique traveller and associated to the preceding product or service information (i.e. surname, given name, indication that traveller or group is accompanied by non ticketed infant, etc.). 0810 FTI, Frequent traveller information Frequent traveller program information relating to a specific traveller or group and associated to the preceding product or service information. 0820 CRI, Consumer reference information Consumer reference information for a specific traveller or group and associated to the preceding product or service information. 0830 CON, Contact information Contact numbers associated with a traveller or group and associated to the preceding product or service information. 0840 IFT, Interactive free text Free form text data pertaining to a traveller or group and associated to the preceding product or service information. 0850 ASD, Service details Date, time and location information for a specific traveller or group for a product or service. 0860 ADS, Address Address information associated with a traveller or group and associated to the preceding product or service information. 0870 PMT, Payment information Payment instructions for a traveller or group and associated to the preceding product or service information. 0880 TFF, Tariff information Tariff information for a traveller or group and associated to a specific product or service. 0890 Segment group 13: SSR-IFT Special service information and related free text pertaining to a traveller or group and associated to the preceding product or service. 0900 SSR, Special requirement details Details pertaining to special services related to a traveller or group and associated to the preceding product or service. 0910 IFT, Interactive free text Free text information related to the special service. 0920 Segment group 14: ODI-MSD-IFT-SG15-SG16 Like Segment Group 7, this segment group provides information pertaining to a Travel, Tourism and Leisure (TT&L) product or service. However, in certain situations product or service data must be grouped as part of an overall journey. Segment group 14 provides that grouping capability. 0930 ODI, Origin and destination details A segment providing the origin and destination of a journey. 0940 MSD, Message action details A segment identifying the industry type (i.e. air, car, train, accommodations, etc.) and business function relating to the associated journey. 0950 IFT, Interactive free text Free form text data relating to the associated journey. 0960 Segment group 15: ERI-IFT This segment group provides error information pertaining to the associated journey. 0970 ERI, Application error information Error condition data pertaining to the associated journey. 0980 IFT, Interactive free text Free form text data pertaining to the preceding error data. 0990 Segment group 16: TVL-APD-RPI-NUN-PDT-ATI-AAI-DIS-TFF-RCI-ASD- IFT-PMT-SG17-SG18-SG19 This segment group provides information pertaining to a Travel, Tourism and Leisure (TT&L) product or service which is related to the preceding journey information. 1000 TVL, Travel product information Information identifying the TT&L product or service pertaining to a journey. (service provider, service location, date of service, service description, etc.). 1010 APD, Additional transport details A segment providing additional data relating to the preceding TVL segment (i.e. aircraft type, number of stops, on time performance, gate description, etc.). 1020 RPI, Quantity and action details Details relating to quantity and action required associated with the product or service. 1030 NUN, Number of units Number and identifying qualifier relating to the product or service. 1040 PDT, Product information Availability information relating to the product or service. 1050 ATI, Tour information Additional information relating to the product or service. 1060 AAI, Accommodation allocation information Information relating to the accommodations that have been allocated for a product or service. 1070 DIS, Discount information Discount information relating to the product or service. 1080 TFF, Tariff information Tariff information relating to a product or service. 1090 RCI, Reservation control information Information providing a specific reference to the product or service. 1100 ASD, Service details Additional date, time and location information for a product or service. 1110 IFT, Interactive free text Free text information related to a product or service. 1120 PMT, Payment information Payment instructions and amounts for a product or service. 1130 Segment group 17: VEH-PDT A group of segments to specify details and related information about a vehicle to be transported on a product or service. 1140 VEH, Vehicle Details concerning a vehicle to be transported on a product or service. 1150 PDT, Product information Product information related to the vehicle to be transported. 1160 Segment group 18: SSR-PMT-CON-ADS-IFT A group of segments for special services and requirements and the payment associated with those services and the information on those responsible for the payment. 1170 SSR, Special requirement details Information about special services and requirements relating to the product or service pertaining to a journey. 1180 PMT, Payment information Payment instructions for a special service or requirement. 1190 CON, Contact information Contact numbers related to payment information. 1200 ADS, Address Address information related to payment information. 1210 IFT, Interactive free text Free text information related to the special service. 1220 Segment group 19: ERI-IFT This segment group provides error information pertaining to the associated product or service data. 1230 ERI, Application error information Error condition data pertaining to the associated product or service data. 1240 IFT, Interactive free text Free form text data pertaining to the preceding error condition. 1250 UIT, Interactive message trailer A service segment ending a message, giving the total number of segments in the message (including the UIH & UIT) and the control reference number of the message. 4.2 Segment index (alphabetical sequence by tag) AAI Accommodation allocation information ADS Address APD Additional transport details ASD Service details ATI Tour information CMN Commission information CNX Connection details CON Contact information CRI Consumer reference information DIS Discount information ERI Application error information FTI Frequent traveller information HDI Hardware device information IFT Interactive free text ITM Item number MOV Car delivery instruction MSD Message action details NME Name NUN Number of units ODI Origin and destination details ORG Originator of request details PDT Product information PMT Payment information RCI Reservation control information RPI Quantity and action details RUL Rule information SSR Special requirement details TDI Traveller document information TFF Tariff information TIF Traveller information TVL Travel product information UIH Interactive message header UIT Interactive message trailer VEH Vehicle

4.3 Message structure 4.3.1 Segment table Pos Tag Name S R 0010 UIH Interactive message header M 1 0020 MSD Message action details C 1 0030 ORG Originator of request details C 1 0040 RCI Reservation control information C 1 0050 NUN Number of units C 1 0060 CRI Consumer reference information C 1 0070 TFF Tariff information C 9 0080 PDT Product information C 1 0090 ATI Tour information C 1 0100 CON Contact information C 1 0110 CMN Commission information C 1 0120 ITM Item number C 1 0130 IFT Interactive free text C 9 0140 PMT Payment information C 9 0150 TDI Traveller document information C 9 0160 ADS Address C 9 0170 HDI Hardware device information C 1 0180 ----- Segment group 1 ------------------ C 9----------------+ 0190 NME Name M 1 | 0200 ADS Address C 1----------------+ 0210 ----- Segment group 2 ------------------ C 99---------------+ 0220 SSR Special requirement details M 1 | 0230 IFT Interactive free text C 1----------------+ 0240 ----- Segment group 3 ------------------ C 5----------------+ 0250 ERI Application error information M 1 | 0260 IFT Interactive free text C 1----------------+ 0270 ----- Segment group 4 ------------------ C 99---------------+ 0280 RUL Rule information M 1 | 0290 PMT Payment information C 1 | 0300 ADS Address C 1----------------+ 0310 ----- Segment group 5 ------------------ C 999--------------+ 0320 TIF Traveller information M 1 | 0330 FTI Frequent traveller information C 1 | 0340 CRI Consumer reference information C 1 | 0350 CON Contact information C 1 | 0360 IFT Interactive free text C 1 | 0370 DIS Discount information C 1 | 0380 ASD Service details C 1 | 0390 TFF Tariff information C 1 | 0400 ADS Address C 9 | 0410 PMT Payment information C 9 | 0420 TDI Traveller document information C 9 | | 0430 ----- Segment group 6 ------------------ C 99--------------+| 0440 SSR Special requirement details M 1 || 0450 IFT Interactive free text C 1---------------++ 0460 ----- Segment group 7 ------------------ C 99---------------+ 0470 TVL Travel product information M 1 | 0480 MSD Message action details C 1 | 0490 RCI Reservation control information C 1 | 0500 RPI Quantity and action details C 1 | 0510 MOV Car delivery instruction C 1 | 0520 PDT Product information C 1 | 0530 ATI Tour information C 1 | 0540 DIS Discount information C 1 | 0550 AAI Accommodation allocation information C 1 | 0560 CON Contact information C 1 | 0570 ADS Address C 1 | 0580 NME Name C 1 | 0590 ASD Service details C 1 | 0600 NUN Number of units C 1 | 0610 CMN Commission information C 1 | 0620 CNX Connection details C 1 | 0630 PMT Payment information C 9 | 0640 IFT Interactive free text C 99 | 0650 TDI Traveller document information C 9 | 0660 TFF Tariff information C 99 | | 0670 ----- Segment group 8 ------------------ C 9---------------+| 0680 VEH Vehicle M 1 || 0690 PDT Product information C 1---------------+| | 0700 ----- Segment group 9 ------------------ C 99--------------+| 0710 SSR Special requirement details M 1 || 0720 IFT Interactive free text C 1---------------+| | 0730 ----- Segment group 10 ------------------ C 5---------------+| 0740 ERI Application error information M 1 || 0750 IFT Interactive free text C 1---------------+| | 0760 ----- Segment group 11 ------------------ C 99--------------+| 0770 RUL Rule information M 1 || 0780 PMT Payment information C 1---------------+| | 0790 ----- Segment group 12 ------------------ C 999-------------+| 0800 TIF Traveller information M 1 || 0810 FTI Frequent traveller information C 1 || 0820 CRI Consumer reference information C 1 || 0830 CON Contact information C 1 || 0840 IFT Interactive free text C 1 || 0850 ASD Service details C 1 || 0860 ADS Address C 9 || 0870 PMT Payment information C 9 || 0880 TFF Tariff information C 99 || || 0890 ----- Segment group 13 ------------------ C 99-------------+|| 0900 SSR Special requirement details M 1 ||| 0910 IFT Interactive free text C 1--------------+++ 0920 ----- Segment group 14 ------------------ C 99---------------+ 0930 ODI Origin and destination details M 1 | 0940 MSD Message action details C 1 | 0950 IFT Interactive free text C 1 | | 0960 ----- Segment group 15 ------------------ C 5---------------+| 0970 ERI Application error information M 1 || 0980 IFT Interactive free text C 1---------------+| | 0990 ----- Segment group 16 ------------------ C 99--------------+| 1000 TVL Travel product information M 1 || 1010 APD Additional transport details C 1 || 1020 RPI Quantity and action details C 1 || 1030 NUN Number of units C 1 || 1040 PDT Product information C 1 || 1050 ATI Tour information C 1 || 1060 AAI Accommodation allocation information C 1 || 1070 DIS Discount information C 1 || 1080 TFF Tariff information C 1 || 1090 RCI Reservation control information C 1 || 1100 ASD Service details C 1 || 1110 IFT Interactive free text C 9 || 1120 PMT Payment information C 9 || || 1130 ----- Segment group 17 ------------------ C 9--------------+|| 1140 VEH Vehicle M 1 ||| 1150 PDT Product information C 1--------------+|| || 1160 ----- Segment group 18 ------------------ C 99-------------+|| 1170 SSR Special requirement details M 1 ||| 1180 PMT Payment information C 1 ||| 1190 CON Contact information C 1 ||| 1200 ADS Address C 1 ||| 1210 IFT Interactive free text C 1--------------+|| || 1220 ----- Segment group 19 ------------------ C 5--------------+|| 1230 ERI Application error information M 1 ||| 1240 IFT Interactive free text C 1--------------+++ 1250 UIT Interactive message trailer M 1

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