United Nations Directories
for Electronic Data Interchange for
Administration, Commerce and Transport
UN/EDIFACT
| United Nations Directories for Electronic Data Interchange for Administration, Commerce and Transport UN/EDIFACT |
Message Type : RESREQ Version : D Release : 20B Contr. Agency: UN Revision : 7 Date : 2021-03-23 SOURCE: TBG9 Travel, Tourism and Leisure CONTENTS Reservation request - interactive message 0. INTRODUCTION 1. SCOPE 1.1 Functional definition 1.2 Field of application 1.3 Principles 2. REFERENCES 3. TERMS AND DEFINITIONS 3.1 Standard terms and definitions 4. MESSAGE DEFINITION 4.1 Segment clarification 4.2 Segment index (alphabetical sequence by tag) 4.3 Message structure 4.3.1 Segment table --------------------------------------------------------------------------- For general information on UN standard message types see UN Trade Data Interchange Directory, UNTDID, Part 4, Section 2.3, UN/ECE UNSM General Introduction --------------------------------------------------------------------------- 0. INTRODUCTION This specification provides the definition of the Reservation request - interactive message (RESREQ) to be used in Electronic Data Interchange (EDI) between trading partners involved in administration, commerce and transport. 1. SCOPE 1.1 Functional definition An interactive Travel, Tourism and Leisure Reservations Request is sent by a customer or his agent, to a service provider to reserve, modify or cancel a Travel, Tourism and Leisure service. The Travel, Tourism and Leisure Reservation Response - Interactive message (RESRSP) is utilised to provide an interactive response to the interactive service request. 1.2 Field of application The Reservation request - interactive message may be used for both national and international applications. It is based on universal practice related to administration, commerce and transport, and is not dependent on the type of business or industry. 1.3 Principles RESREQ may be used for the following functions within the Interactive Scenario for Travel, Tourism and Leisure: (1) To request an initial reservation for a hotel, rental car, train trip, airline flight, or tour. (2) To cancel the entire reservation or parts of the reservation. (3) To request a display of a reservation. (4) To ignore all or part of current changes to the reservation. (5) To modify an existing reservation. See Travel, Tourism and Leisure Interactive Reservations Scenario. 2. REFERENCES See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 1. 3. TERMS AND DEFINITIONS 3.1 Standard terms and definitions See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 2. 4. MESSAGE DEFINITION 4.1 Segment clarification This section should be read in conjunction with the segment table which indicates mandatory, conditional and repeating requirements. 00010 UIH, Interactive message header A service segment starting and uniquely identifying a message. The message type code for the Reservation request - interactive message is RESREQ. Note: Reservation request - interactive messages conforming to this document must contain the following data in segment UIH, composite S306: Data element 0065 RESREQ 0052 D 0054 20B 0051 UN 00020 MSD, Message action details A segment identifying the industry type (i.e. Air, Car, Train, Accommodations, etc.) and business function of the message. 00030 ORG, Originator of request details A segment providing data pertaining to the originator of the interactive processing request (i.e. travel agent identity and location and the commercial computer reservations system delivering the message). 00040 RCI, Reservation control information Information providing a specific reference to a Travel, Tourism and Leisure (TT&L) reservation for a travel product. 00050 NUN, Number of units Number and identifying qualifier pertaining to the entire TT&L reservation request (i.e. number and type of passengers, [4 adults]). 00060 FTI, Frequent traveller information Frequent Traveller Program information relating to the entire TT&L reservation request (frequent flier number). 00070 CRI, Consumer reference information Consumer reference information relating to the entire TT&L reservation request (corporate discount number, personal profile number). 00080 CLT, Clear terminate information Instructions pertaining to a Clear Terminate request related to the entire TT&L reservation request (i.e. ignore all transactions during this interactive business transaction). 00090 ATI, Tour information Additional information relating to a tour (tour code or name). 00100 CON, Contact information Information providing contact numbers relevant to the TT&L reservation request (i.e. booking travel agent, tour company). 00110 ITM, Item number Numbers assigned to information in the previous response which may be used to make a request without repeating all the information. 00120 HDI, Hardware device information Information specifying terminal equipment addresses and device types that may be used for tracing and security purposes. 00130 TFF, Tariff information Tariff information relating to the entire TT&L reservation request. 00140 POS, Point of sale information To specify the point of sale to determine the rate to provide. 00150 CMN, Commission information A segment to indicate the commission details that are to be paid for making the reservation. 00160 IFT, Interactive free text Free form text data pertaining to the entire TT&L reservation request. 00170 TDI, Traveller document information Information relating to documents associated with the TT&L reservation request (i.e. passport number, tour package identifier, etc.). 00180 ADS, Address Addresses related to the entire TT&L reservation. 00190 Segment group 1: NME-ADS This segment group provides names and related addresses that pertain to the entire TT&L reservation. 00200 NME, Name Name(s) pertaining to the entire TT&L reservation. 00210 ADS, Address Addresses associated with the preceding names. 00220 Segment group 2: SSR-IFT This segment group provides details pertaining to special services information and associated free text information. 00230 SSR, Special requirement details Details pertaining to special services or special requests relating to the entire TT&L request. 00240 IFT, Interactive free text Free form text data pertaining to the special services. 00250 Segment group 3: PMT-CON-ADS-NME This data group allows for the provision of payment information and associated contact information for the entire TT&L reservation request. 00260 PMT, Payment information Payment instructions for the TT&L reservation request. 00270 CON, Contact information Contact numbers associated with the preceding payment information. 00280 ADS, Address Address information associated with the payment information. 00290 NME, Name Name(s) associated with the payment information. 00300 Segment group 4: TIF-FTI-CRI-CON-IFT-TDI-DIS-ADS-SG5-SG6 This segment group provides information pertaining to an individual traveller or traveller group associated with the TT&L reservation request. 00310 TIF, Traveller information Personal details pertaining to a unique traveller (surname, given name, indication that traveller is accompanied by non ticketed infant, etc.). 00320 FTI, Frequent traveller information Frequent traveller program information relating to a specific traveller. 00330 CRI, Consumer reference information Consumer reference information pertaining to a specific traveller. 00340 CON, Contact information Contact numbers associated with a traveller or group. 00350 IFT, Interactive free text Free form text data pertaining to a traveller or group. 00360 TDI, Traveller document information Information relating to documents associated with a traveller or group. 00370 DIS, Discount information Information pertaining to discounts concerning the traveller. 00380 ADS, Address Address information for a traveller or group. 00390 Segment group 5: SSR-IFT A group of segments to provide details concerning special service requests for a traveller or group. 00400 SSR, Special requirement details Details pertaining to special services or special requests pertaining to a traveller or group. 00410 IFT, Interactive free text Free text information associated with the special service request. 00420 Segment group 6: PMT-CON-ADS-NME This data group allows for the provision of payment information and associated contact information for a traveller or group. 00430 PMT, Payment information Payment instructions for a traveller or group. 00440 CON, Contact information Contact numbers associated with the preceding payment information. 00450 ADS, Address Address information associated with the preceding payment. 00460 NME, Name Name(s) information associated with the preceding payment. 00470 Segment group 7: TVL-MSD-RCI-RPI-MOV-CNX-DIS-ASD-CON-ADS-NME-PLI- AAI-IFT-TDI-TFF-SG8-SG9-SG10-SG11-SG12 This segment group provides information pertaining to a Travel, Tourism and Leisure (TT&L) product or service. 00480 TVL, Travel product information Information identifying the TT&L product or service (service provider, service location, date of service, service description, etc.). 00490 MSD, Message action details A segment identifying the industry type (i.e. air, car, train, accommodations, etc.) and business function relating to the product or service. 00500 RCI, Reservation control information Information providing a specific reference to the product or service. 00510 RPI, Quantity and action details Details relating to quantity and action required associated with the product or service. 00520 MOV, Car delivery instruction Information pertaining to the delivery of an automobile or chauffeur instructions. 00530 CNX, Connection details Information specifying the stopover cities requested with the product or service. 00540 DIS, Discount information Information pertaining to discounts for the product or service. 00550 ASD, Service details Additional date, time and location information related to a product or service. 00560 CON, Contact information Contact numbers for a product or service. 00570 ADS, Address Address information for a product or service. 00580 NME, Name Name(s) information for a product or service. 00590 PLI, Product location information To specify locations where a rental car should be exchange. 00600 AAI, Accommodation allocation information A segment to precise the accommodation number in the case of a designated or adjacent request. 00610 IFT, Interactive free text Free form text data pertaining to the product or service. 00620 TDI, Traveller document information Information relating to documents associated with a product or service (voucher number, ticket number, etc.). 00630 TFF, Tariff information Tariff information relating to the product or service (car rental rate, coach fare, hotel rate, etc.). 00640 Segment group 8: VEH-PDT A group of segments to convey specific details and related information concerning a vehicle to be transported on a product or service. 00650 VEH, Vehicle Details concerning a vehicle to be transported on a product or service. 00660 PDT, Product information Product information related to the vehicle to be transported. 00670 Segment group 9: PMT-CON-ADS-NME This data group allows for the provision of payment information and associated contact information for the specific product or service. 00680 PMT, Payment information Payment instructions for a product or service. 00690 CON, Contact information Contact numbers associated with the preceding payment information. 00700 ADS, Address Address information related to the preceding payment. 00710 NME, Name Name(s) information related to the preceding payment. 00720 Segment group 10: NUN-CRI This data group allows for indicating traveller types and consumer reference information for those types. 00730 NUN, Number of units Traveller types for the associated product or service. 00740 CRI, Consumer reference information Consumer reference information for the preceding traveller type. 00750 Segment group 11: SSR-PMT-CON-ADS-NME-IFT This data group allows for special requests and the payment information for the special requests that relate to the product or service. 00760 SSR, Special requirement details Details of special services or special requests pertaining to the product or service. 00770 PMT, Payment information Payment information related to a special service or requests. 00780 CON, Contact information Contact numbers related to the payment information. 00790 ADS, Address Address information related to the payment. 00800 NME, Name Name(s) information related to the payment. 00810 IFT, Interactive free text Free text information related to the special service. 00820 Segment group 12: TIF-FTI-CRI-CON-IFT-ASD-ADS-TFF-SG13-SG14 This segment group provides information pertaining to an individual traveller or traveller group associated with the preceding product or service information. 00830 TIF, Traveller information Personal details pertaining to a unique traveller and associated to the preceding product or service information (i.e. surname, given name, indication that traveller is accompanied by non ticketed infant, etc.). 00840 FTI, Frequent traveller information Frequent traveller program information relating to a specific traveller and associated to the preceding product or service information. 00850 CRI, Consumer reference information Consumer reference information relating to a specific traveller and associated to the preceding product or service information. 00860 CON, Contact information Contact numbers associated with a traveller or group and associated to the preceding product or service information. 00870 IFT, Interactive free text Free form text data pertaining to a traveller or group and associated to the preceding product or service information. 00880 ASD, Service details Date, time and location information related to a service for a specific traveller. 00890 ADS, Address Address information pertaining to a traveller or group and associated to the preceding product or service information. 00900 TFF, Tariff information Tariff information relating to the service (green fees, tennis lessons) for a specific traveller. 00910 Segment group 13: SSR-IFT Special service information and related free text pertaining to traveller or group and associated to the preceding product or service information. 00920 SSR, Special requirement details Details pertaining to special services or special requests pertaining to a traveller or group and associated to the preceding product or service information. 00930 IFT, Interactive free text Free text information pertaining to the special service. 00940 Segment group 14: PMT-CON-ADS-NME This data group allows for the provision of payment information and associated contact information for a traveller or group. 00950 PMT, Payment information Payment instructions for a traveller or group. 00960 CON, Contact information Contact numbers associated with the preceding payment information. 00970 ADS, Address Address information associated with the preceding payment information. 00980 NME, Name Name(s) information associated with the preceding payment information. 00990 Segment group 15: ODI-MSD-SG16 Like Segment Group 7, this segment group provides information pertaining to Travel, Tourism and Leisure (TT&L) product or service. However, in certain situations product or service data must be grouped as part of an overall TT&L journey. Segment group 15 provides that grouping capability. 01000 ODI, Origin and destination details A segment providing the origin and destination of a TT&L journey. 01010 MSD, Message action details A segment identifying the industry type (i.e. air, car, train, accommodations, etc.) and business function relating to the associated TT&L journey. 01020 Segment group 16: TVL-APD-RPI-NUN-FTI-TFF-RCI-DIS-ASD-IFT-SG17- SG18-SG19-SG20 This segment group provides information pertaining to a Travel, Tourism and Leisure (TT&L) product or service which is related to the preceding journey information. 01030 TVL, Travel product information Information identifying the TT&L product or service pertaining to a journey. (service provider, service location, date of service, service description, etc.). 01040 APD, Additional transport details A segment providing additional data (i.e. aircraft type, number of stops, on time performance, gate description, etc.) relating to the product or service. 01050 RPI, Quantity and action details Details relating to quantity and action required associated with the product or service. 01060 NUN, Number of units Number and identifying qualifier relating to the product or service. 01070 FTI, Frequent traveller information Frequent traveller program information relating to a specific product or service. 01080 TFF, Tariff information Tariff information relating to the product or service. 01090 RCI, Reservation control information Information providing a specific reference to the product or service. 01100 DIS, Discount information Information pertaining to discounts for the product or service. 01110 ASD, Service details Additional date, time and location information for a product or service. 01120 IFT, Interactive free text Free text information related to a product or service. 01130 Segment group 17: SSR-IFT Special service information and related free text for a product or service. 01140 SSR, Special requirement details Information about special services or special requests relating to the product or service. 01150 IFT, Interactive free text Free text information relating to the special services for a product or service. 01160 Segment group 18: VEH-PDT A group of segments to specify details and related information concerning a vehicle to be transported on a product or service. 01170 VEH, Vehicle Details concerning a vehicle to be transported on a product or service. 01180 PDT, Product information Product information related to the vehicle to be transported. 01190 Segment group 19: PMT-CON-ADS-NME This data group allows for the payment information and associated contact information for a product or service. 01200 PMT, Payment information Payment instructions for a product or service. 01210 CON, Contact information Contact numbers related to payment information for a product or service. 01220 ADS, Address Address information related to payment information for a product or service. 01230 NME, Name Name(s) information related to payment information for a product or service. 01240 Segment group 20: TIF-FTI-SSR This segment group provides information pertaining to an individual traveller or traveller group associated with the preceding product or service information. 01250 TIF, Traveller information Personal details pertaining to a unique traveller and associated to the preceding product or service information. 01260 FTI, Frequent traveller information Frequent traveller program information relating to the preceding TIF segment. 01270 SSR, Special requirement details Details pertaining to special services or special requests pertaining to the preceding TIF segment. 01280 UIT, Interactive message trailer A service segment ending a message, giving the total number of segments in the message (including the UIH & UIT) and the control reference number of the message. 4.2 Segment index (alphabetical sequence by tag) AAI Accommodation allocation information ADS Address APD Additional transport details ASD Service details ATI Tour information CLT Clear terminate information CMN Commission information CNX Connection details CON Contact information CRI Consumer reference information DIS Discount information FTI Frequent traveller information HDI Hardware device information IFT Interactive free text ITM Item number MOV Car delivery instruction MSD Message action details NME Name NUN Number of units ODI Origin and destination details ORG Originator of request details PDT Product information PLI Product location information PMT Payment information POS Point of sale information RCI Reservation control information RPI Quantity and action details SSR Special requirement details TDI Traveller document information TFF Tariff information TIF Traveller information TVL Travel product information UIH Interactive message header UIT Interactive message trailer VEH Vehicle
4.3 Message structure 4.3.1 Segment table Pos Tag Name S R 00010 UIH Interactive message header M 1 00020 MSD Message action details C 1 00030 ORG Originator of request details C 1 00040 RCI Reservation control information C 1 00050 NUN Number of units C 1 00060 FTI Frequent traveller information C 1 00070 CRI Consumer reference information C 1 00080 CLT Clear terminate information C 1 00090 ATI Tour information C 1 00100 CON Contact information C 1 00110 ITM Item number C 1 00120 HDI Hardware device information C 1 00130 TFF Tariff information C 9 00140 POS Point of sale information C 1 00150 CMN Commission information C 1 00160 IFT Interactive free text C 9 00170 TDI Traveller document information C 9 00180 ADS Address C 9 00190 ---- Segment group 1 ------------------ C 9----------------+ 00200 NME Name M 1 | 00210 ADS Address C 1----------------+ 00220 ---- Segment group 2 ------------------ C 99---------------+ 00230 SSR Special requirement details M 1 | 00240 IFT Interactive free text C 1----------------+ 00250 ---- Segment group 3 ------------------ C 9----------------+ 00260 PMT Payment information M 1 | 00270 CON Contact information C 1 | 00280 ADS Address C 1 | 00290 NME Name C 1----------------+ 00300 ---- Segment group 4 ------------------ C 999--------------+ 00310 TIF Traveller information M 1 | 00320 FTI Frequent traveller information C 1 | 00330 CRI Consumer reference information C 1 | 00340 CON Contact information C 1 | 00350 IFT Interactive free text C 1 | 00360 TDI Traveller document information C 1 | 00370 DIS Discount information C 1 | 00380 ADS Address C 9 | | 00390 ---- Segment group 5 ------------------ C 99--------------+| 00400 SSR Special requirement details M 1 || 00410 IFT Interactive free text C 1---------------+| | 00420 ---- Segment group 6 ------------------ C 9---------------+| 00430 PMT Payment information M 1 || 00440 CON Contact information C 1 || 00450 ADS Address C 1 || 00460 NME Name C 1---------------++ 00470 ---- Segment group 7 ------------------ C 99---------------+ 00480 TVL Travel product information M 1 | 00490 MSD Message action details C 1 | 00500 RCI Reservation control information C 1 | 00510 RPI Quantity and action details C 1 | 00520 MOV Car delivery instruction C 1 | 00530 CNX Connection details C 1 | 00540 DIS Discount information C 1 | 00550 ASD Service details C 1 | 00560 CON Contact information C 1 | 00570 ADS Address C 1 | 00580 NME Name C 1 | 00590 PLI Product location information C 1 | 00600 AAI Accommodation allocation information C 1 | 00610 IFT Interactive free text C 9 | 00620 TDI Traveller document information C 9 | 00630 TFF Tariff information C 99 | | 00640 ---- Segment group 8 ------------------ C 9---------------+| 00650 VEH Vehicle M 1 || 00660 PDT Product information C 1---------------+| | 00670 ---- Segment group 9 ------------------ C 9---------------+| 00680 PMT Payment information M 1 || 00690 CON Contact information C 1 || 00700 ADS Address C 1 || 00710 NME Name C 1---------------+| | 00720 ---- Segment group 10 ------------------ C 1---------------+| 00730 NUN Number of units M 1 || 00740 CRI Consumer reference information C 1---------------+| | 00750 ---- Segment group 11 ------------------ C 99--------------+| 00760 SSR Special requirement details M 1 || 00770 PMT Payment information C 1 || 00780 CON Contact information C 1 || 00790 ADS Address C 1 || 00800 NME Name C 1 || 00810 IFT Interactive free text C 1---------------+| | 00820 ---- Segment group 12 ------------------ C 999-------------+| 00830 TIF Traveller information M 1 || 00840 FTI Frequent traveller information C 1 || 00850 CRI Consumer reference information C 1 || 00860 CON Contact information C 1 || 00870 IFT Interactive free text C 1 || 00880 ASD Service details C 1 || 00890 ADS Address C 9 || 00900 TFF Tariff information C 99 || || 00910 ---- Segment group 13 ------------------ C 99-------------+|| 00920 SSR Special requirement details M 1 ||| 00930 IFT Interactive free text C 1--------------+|| || 00940 ---- Segment group 14 ------------------ C 9--------------+|| 00950 PMT Payment information M 1 ||| 00960 CON Contact information C 1 ||| 00970 ADS Address C 1 ||| 00980 NME Name C 1--------------+++ 00990 ---- Segment group 15 ------------------ C 99---------------+ 01000 ODI Origin and destination details M 1 | 01010 MSD Message action details C 1 | | 01020 ---- Segment group 16 ------------------ M 99--------------+| 01030 TVL Travel product information M 1 || 01040 APD Additional transport details C 1 || 01050 RPI Quantity and action details C 1 || 01060 NUN Number of units C 1 || 01070 FTI Frequent traveller information C 1 || 01080 TFF Tariff information C 1 || 01090 RCI Reservation control information C 1 || 01100 DIS Discount information C 1 || 01110 ASD Service details C 1 || 01120 IFT Interactive free text C 9 || || 01130 ---- Segment group 17 ------------------ C 99-------------+|| 01140 SSR Special requirement details M 1 ||| 01150 IFT Interactive free text C 1--------------+|| || 01160 ---- Segment group 18 ------------------ C 9--------------+|| 01170 VEH Vehicle M 1 ||| 01180 PDT Product information C 1--------------+|| || 01190 ---- Segment group 19 ------------------ C 9--------------+|| 01200 PMT Payment information M 1 ||| 01210 CON Contact information C 1 ||| 01220 ADS Address C 1 ||| 01230 NME Name C 1--------------+|| || 01240 ---- Segment group 20 ------------------ C 999------------+|| 01250 TIF Traveller information M 1 ||| 01260 FTI Frequent traveller information C 1 ||| 01270 SSR Special requirement details C 99-------------+++ 01280 UIT Interactive message trailer M 1