United Nations Directories
for Electronic Data Interchange for
Administration, Commerce and Transport



 UN/EDIFACT

Message Type : RESRSP Version : D Release : 21B Contr. Agency: UN Revision : 6 Date : 2021-11-15 SOURCE: TBG9 Travel, Tourism and Leisure CONTENTS Reservation response - interactive message 0. INTRODUCTION 1. SCOPE 1.1 Functional definition 1.2 Field of application 1.3 Principles 2. REFERENCES 3. TERMS AND DEFINITIONS 3.1 Standard terms and definitions 4. MESSAGE DEFINITION 4.1 Segment clarification 4.2 Segment index (alphabetical sequence by tag) 4.3 Message structure 4.3.1 Segment table --------------------------------------------------------------------------- For general information on UN standard message types see UN Trade Data Interchange Directory, UNTDID, Part 4, Section 2.3, UN/ECE UNSM General Introduction --------------------------------------------------------------------------- 0. INTRODUCTION This specification provides the definition of the Reservation response - interactive message (RESRSP) to be used in Electronic Data Interchange (EDI) between trading partners involved in administration, commerce and transport. 1. SCOPE 1.1 Functional definition An interactive Travel, Tourism and Leisure Reservations Response is sent by a customer or his agent, to convey the results of a reservations request for a Travel, Tourism and Leisure service. The Travel, Tourism and Leisure Reservation Request - Interactive message (RESREQ) is utilised to provide the interactive request to which the RESRSP is used to respond. 1.2 Field of application The Reservation response - interactive message may be used for both national and international applications. It is based on universal practice related to administration, commerce and transport, and is not dependent on the type of business or industry. 1.3 Principles RESRSP may be used for the following functions within the Interactive Reservations Scenario for Travel, Tourism and Leisure: (1) To respond to an initial reservation request for a hotel, rental car, train trip, airline flight, or tour. (2) To respond to a request to cancel, ignore, or modify a reservation. (3) To display a current or previously made reservation. See Travel, Tourism and Leisure Interactive Reservations Scenario. 2. REFERENCES See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 1. 3. TERMS AND DEFINITIONS 3.1 Standard terms and definitions See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 2. 4. MESSAGE DEFINITION 4.1 Segment clarification This section should be read in conjunction with the segment table which indicates mandatory, conditional and repeating requirements. 00010 UIH, Interactive message header A service segment starting and uniquely identifying a message. The message type code for the Reservation response - interactive message is RESRSP. Note: Reservation response - interactive messages conforming to this document must contain the following data in segment UIH, composite S306: Data element 0065 RESRSP 0052 D 0054 21B 0051 UN 00020 MSD, Message action details A segment identifying the industry type (i.e. air, car, train, accommodations, etc.) and business function of the message. 00030 ORG, Originator of request details A segment providing data pertaining to the originator of the interactive processing request (i.e. Travel Agent Identity or Location and the commercial Computer Reservations System delivering the message). 00040 RCI, Reservation control information Information providing a specific reference to a Travel, Tourism and Leisure (TT&L) reservation for products or services. 00050 NUN, Number of units Number and identifying qualifier pertaining to the entire reservation response (i.e. number and type of passengers, [4 adults]). 00060 CRI, Consumer reference information Consumer reference information relating to the entire TT&L reservation response (corporate discount number, personal profile number). 00070 TFF, Tariff information Tariff information relating to the entire TT&L reservation response. 00080 PDT, Product information Availability information related to the entire TT&L reservation response. 00090 ATI, Tour information Additional information relating to a tour (tour code or name, length of tour, number of stops, etc.). 00100 CON, Contact information Information providing contact numbers relevant to the entire TT&L reservation. 00110 CMN, Commission information Information concerning the amount of commission that will be paid for the booking of a service or product. 00120 ITM, Item number A group or line number associated with this booking to be used as a reference in additional booking requests. 00130 IFT, Interactive free text Free form text data pertaining to the entire reservation response. 00140 PMT, Payment information Payment instructions for the entire reservation response. 00150 TDI, Traveller document information Information relating to documents associated with the entire reservation response. 00160 ADS, Address Addresses related to the entire TT&L reservation. 00170 HDI, Hardware device information Information specifying terminal equipment addresses and device types. This information may be used for tracing purposes. 00180 Segment group 1: NME-ADS This segment group provides names and addresses pertaining to the entire reservation. 00190 NME, Name Name(s) related to the entire TT&L reservation. 00200 ADS, Address An address pertaining to the preceding name. 00210 Segment group 2: SSR-IFT This segment group provides details pertaining to special services information and the associated free text information. 00220 SSR, Special requirement details Details pertaining to special services or requirements relating to the entire reservation response. 00230 IFT, Interactive free text Free form text data pertaining to the special services. 00240 Segment group 3: ERI-IFT This segment group provides error information that relates to the entire reservation. 00250 ERI, Application error information Error condition data pertaining to the entire reservation response. 00260 IFT, Interactive free text Free form text data pertaining to the preceding error condition. 00270 Segment group 4: RUL-PMT-ADS This segment group provides information pertaining to the rules and any associated penalty payments for the entire booking. 00280 RUL, Rule information Rule and policy information that pertain to the booking. 00290 PMT, Payment information Payment information that are associated with the preceding rules. 00300 ADS, Address An address associated with the payment information. 00310 Segment group 5: TIF-FTI-CRI-CON-IFT-DIS-ASD-TFF-ADS-PMT-TDI-SG6 This segment group provides information pertaining to an individual traveller or traveller group associated with the TT&L reservation response. 00320 TIF, Traveller information Personal details pertaining to a unique traveller (surname, given name, indication that traveller or group is accompanied by non ticketed infant, etc.). 00330 FTI, Frequent traveller information Frequent traveller program information relating to a specific traveller or group. 00340 CRI, Consumer reference information Consumer reference information relating to a specific traveller or group. 00350 CON, Contact information Contact information associated with a traveller or group. 00360 IFT, Interactive free text Free form text data pertaining to a traveller or group. 00370 DIS, Discount information Discount information for a traveller or group. 00380 ASD, Service details Date, time and location information related to a service for a specific traveller or group. 00390 TFF, Tariff information Tariff information related to a specific traveller or group. 00400 ADS, Address Address information for a traveller or group. 00410 PMT, Payment information Payment instructions for a traveller or group. 00420 TDI, Traveller document information Information relating to documents associated with a traveller or group. 00430 Segment group 6: SSR-IFT A group of segments to provide details concerning special services for a traveller or group. 00440 SSR, Special requirement details Details pertaining to special services for a traveller or group. 00450 IFT, Interactive free text Free text information associated with the special service. 00460 Segment group 7: TVL-MSD-RCI-RPI-MOV-PDT-ATI-DIS-AAI-CON-ADS-NME- ASD-NUN-CMN-CNX-PMT-IFT-TDI-TFF-SG8-SG9-SG10- SG11-SG12 This segment group provides information pertaining to a Travel, Tourism and Leisure (TT&L) product or service. 00470 TVL, Travel product information Information identifying the TT&L product or service (service provider, service location, date of service, service description, etc.). 00480 MSD, Message action details A segment identifying the industry type (i.e. air, car, train, accommodations, etc.) and a business function relating to the product or service. 00490 RCI, Reservation control information Information providing a specific reference to a product or service. 00500 RPI, Quantity and action details Details relating to quantity and action required associated with the product or service. 00510 MOV, Car delivery instruction Information pertaining to the delivery of an automobile or chauffeur instructions. 00520 PDT, Product information Availability information for a particular product or service. 00530 ATI, Tour information Additional information relating to a specific tour. 00540 DIS, Discount information Discount information for a product or service. 00550 AAI, Accommodation allocation information Information relating to what accommodations have been allocated for a product or service. 00560 CON, Contact information Contact numbers for a product or service. 00570 ADS, Address Address information for a product or service. 00580 NME, Name Name(s) information for a product or service. 00590 ASD, Service details Additional date, time and location information for a product or service. 00600 NUN, Number of units Number and identifying qualifier pertaining to this product or service. 00610 CMN, Commission information Information concerning commissions to be paid for this product or service. 00620 CNX, Connection details A segment to indicate the via locations between the origin and destination of a journey. 00630 PMT, Payment information Payment instructions for a product or service. 00640 IFT, Interactive free text Free form text data pertaining to the product or service. 00650 TDI, Traveller document information Information relating to documents associated with a product or service (voucher number, ticket number, etc.). 00660 TFF, Tariff information Tariff information relating to the product or service (car rental rate, coach fare, hotel rate, etc.). 00670 Segment group 8: VEH-PDT A group of segments to specify details and related information concerning a vehicle to be transported on a product or service. 00680 VEH, Vehicle Details concerning a vehicle to be transported on a product or service. 00690 PDT, Product information Product information related to the vehicle to be transported. 00700 Segment group 9: SSR-IFT Special service information and associated free text related to a product or service. 00710 SSR, Special requirement details Details pertaining to special services or requirements related to a product or service. 00720 IFT, Interactive free text Free text information related to the special service. 00730 Segment group 10: ERI-IFT This segment group provides error information pertaining to the associated product or service. 00740 ERI, Application error information Error data pertaining to the associated product or service. 00750 IFT, Interactive free text Free form or coded text data pertaining to the preceding ERI segment. 00760 Segment group 11: RUL-PMT This segment provides rule and associated payment information for a particular service or product. 00770 RUL, Rule information Rule and policy information for a particular service or product. 00780 PMT, Payment information Payment information that is associated to the preceding rule or policy. 00790 Segment group 12: TIF-FTI-CRI-CON-IFT-ASD-ADS-PMT-TFF-SG13 This segment group provides information pertaining to an individual traveller or traveller group associated with the preceding product or service information. 00800 TIF, Traveller information Personal details pertaining to a unique traveller and associated to the preceding product or service information (i.e. surname, given name, indication that traveller or group is accompanied by non ticketed infant, etc.). 00810 FTI, Frequent traveller information Frequent traveller program information relating to a specific traveller or group and associated to the preceding product or service information. 00820 CRI, Consumer reference information Consumer reference information for a specific traveller or group and associated to the preceding product or service information. 00830 CON, Contact information Contact numbers associated with a traveller or group and associated to the preceding product or service information. 00840 IFT, Interactive free text Free form text data pertaining to a traveller or group and associated to the preceding product or service information. 00850 ASD, Service details Date, time and location information for a specific traveller or group for a product or service. 00860 ADS, Address Address information associated with a traveller or group and associated to the preceding product or service information. 00870 PMT, Payment information Payment instructions for a traveller or group and associated to the preceding product or service information. 00880 TFF, Tariff information Tariff information for a traveller or group and associated to a specific product or service. 00890 Segment group 13: SSR-IFT Special service information and related free text pertaining to a traveller or group and associated to the preceding product or service. 00900 SSR, Special requirement details Details pertaining to special services related to a traveller or group and associated to the preceding product or service. 00910 IFT, Interactive free text Free text information related to the special service. 00920 Segment group 14: ODI-MSD-IFT-SG15-SG16 Like Segment Group 7, this segment group provides information pertaining to a Travel, Tourism and Leisure (TT&L) product or service. However, in certain situations product or service data must be grouped as part of an overall journey. Segment group 14 provides that grouping capability. 00930 ODI, Origin and destination details A segment providing the origin and destination of a journey. 00940 MSD, Message action details A segment identifying the industry type (i.e. air, car, train, accommodations, etc.) and business function relating to the associated journey. 00950 IFT, Interactive free text Free form text data relating to the associated journey. 00960 Segment group 15: ERI-IFT This segment group provides error information pertaining to the associated journey. 00970 ERI, Application error information Error condition data pertaining to the associated journey. 00980 IFT, Interactive free text Free form text data pertaining to the preceding error data. 00990 Segment group 16: TVL-APD-RPI-NUN-PDT-ATI-AAI-DIS-TFF-RCI-ASD- IFT-PMT-SG17-SG18-SG19 This segment group provides information pertaining to a Travel, Tourism and Leisure (TT&L) product or service which is related to the preceding journey information. 01000 TVL, Travel product information Information identifying the TT&L product or service pertaining to a journey. (service provider, service location, date of service, service description, etc.). 01010 APD, Additional transport details A segment providing additional data relating to the preceding TVL segment (i.e. aircraft type, number of stops, on time performance, gate description, etc.). 01020 RPI, Quantity and action details Details relating to quantity and action required associated with the product or service. 01030 NUN, Number of units Number and identifying qualifier relating to the product or service. 01040 PDT, Product information Availability information relating to the product or service. 01050 ATI, Tour information Additional information relating to the product or service. 01060 AAI, Accommodation allocation information Information relating to the accommodations that have been allocated for a product or service. 01070 DIS, Discount information Discount information relating to the product or service. 01080 TFF, Tariff information Tariff information relating to a product or service. 01090 RCI, Reservation control information Information providing a specific reference to the product or service. 01100 ASD, Service details Additional date, time and location information for a product or service. 01110 IFT, Interactive free text Free text information related to a product or service. 01120 PMT, Payment information Payment instructions and amounts for a product or service. 01130 Segment group 17: VEH-PDT A group of segments to specify details and related information about a vehicle to be transported on a product or service. 01140 VEH, Vehicle Details concerning a vehicle to be transported on a product or service. 01150 PDT, Product information Product information related to the vehicle to be transported. 01160 Segment group 18: SSR-PMT-CON-ADS-IFT A group of segments for special services and requirements and the payment associated with those services and the information on those responsible for the payment. 01170 SSR, Special requirement details Information about special services and requirements relating to the product or service pertaining to a journey. 01180 PMT, Payment information Payment instructions for a special service or requirement. 01190 CON, Contact information Contact numbers related to payment information. 01200 ADS, Address Address information related to payment information. 01210 IFT, Interactive free text Free text information related to the special service. 01220 Segment group 19: ERI-IFT This segment group provides error information pertaining to the associated product or service data. 01230 ERI, Application error information Error condition data pertaining to the associated product or service data. 01240 IFT, Interactive free text Free form text data pertaining to the preceding error condition. 01250 UIT, Interactive message trailer A service segment ending a message, giving the total number of segments in the message (including the UIH & UIT) and the control reference number of the message. 4.2 Segment index (alphabetical sequence by tag) AAI Accommodation allocation information ADS Address APD Additional transport details ASD Service details ATI Tour information CMN Commission information CNX Connection details CON Contact information CRI Consumer reference information DIS Discount information ERI Application error information FTI Frequent traveller information HDI Hardware device information IFT Interactive free text ITM Item number MOV Car delivery instruction MSD Message action details NME Name NUN Number of units ODI Origin and destination details ORG Originator of request details PDT Product information PMT Payment information RCI Reservation control information RPI Quantity and action details RUL Rule information SSR Special requirement details TDI Traveller document information TFF Tariff information TIF Traveller information TVL Travel product information UIH Interactive message header UIT Interactive message trailer VEH Vehicle

4.3 Message structure 4.3.1 Segment table Pos Tag Name S R 00010 UIH Interactive message header M 1 00020 MSD Message action details C 1 00030 ORG Originator of request details C 1 00040 RCI Reservation control information C 1 00050 NUN Number of units C 1 00060 CRI Consumer reference information C 1 00070 TFF Tariff information C 9 00080 PDT Product information C 1 00090 ATI Tour information C 1 00100 CON Contact information C 1 00110 CMN Commission information C 1 00120 ITM Item number C 1 00130 IFT Interactive free text C 9 00140 PMT Payment information C 9 00150 TDI Traveller document information C 9 00160 ADS Address C 9 00170 HDI Hardware device information C 1 00180 ---- Segment group 1 ------------------ C 9----------------+ 00190 NME Name M 1 | 00200 ADS Address C 1----------------+ 00210 ---- Segment group 2 ------------------ C 99---------------+ 00220 SSR Special requirement details M 1 | 00230 IFT Interactive free text C 1----------------+ 00240 ---- Segment group 3 ------------------ C 5----------------+ 00250 ERI Application error information M 1 | 00260 IFT Interactive free text C 1----------------+ 00270 ---- Segment group 4 ------------------ C 99---------------+ 00280 RUL Rule information M 1 | 00290 PMT Payment information C 1 | 00300 ADS Address C 1----------------+ 00310 ---- Segment group 5 ------------------ C 999--------------+ 00320 TIF Traveller information M 1 | 00330 FTI Frequent traveller information C 1 | 00340 CRI Consumer reference information C 1 | 00350 CON Contact information C 1 | 00360 IFT Interactive free text C 1 | 00370 DIS Discount information C 1 | 00380 ASD Service details C 1 | 00390 TFF Tariff information C 1 | 00400 ADS Address C 9 | 00410 PMT Payment information C 9 | 00420 TDI Traveller document information C 9 | | 00430 ---- Segment group 6 ------------------ C 99--------------+| 00440 SSR Special requirement details M 1 || 00450 IFT Interactive free text C 1---------------++ 00460 ---- Segment group 7 ------------------ C 99---------------+ 00470 TVL Travel product information M 1 | 00480 MSD Message action details C 1 | 00490 RCI Reservation control information C 1 | 00500 RPI Quantity and action details C 1 | 00510 MOV Car delivery instruction C 1 | 00520 PDT Product information C 1 | 00530 ATI Tour information C 1 | 00540 DIS Discount information C 1 | 00550 AAI Accommodation allocation information C 1 | 00560 CON Contact information C 1 | 00570 ADS Address C 1 | 00580 NME Name C 1 | 00590 ASD Service details C 1 | 00600 NUN Number of units C 1 | 00610 CMN Commission information C 1 | 00620 CNX Connection details C 1 | 00630 PMT Payment information C 9 | 00640 IFT Interactive free text C 99 | 00650 TDI Traveller document information C 9 | 00660 TFF Tariff information C 99 | | 00670 ---- Segment group 8 ------------------ C 9---------------+| 00680 VEH Vehicle M 1 || 00690 PDT Product information C 1---------------+| | 00700 ---- Segment group 9 ------------------ C 99--------------+| 00710 SSR Special requirement details M 1 || 00720 IFT Interactive free text C 1---------------+| | 00730 ---- Segment group 10 ------------------ C 5---------------+| 00740 ERI Application error information M 1 || 00750 IFT Interactive free text C 1---------------+| | 00760 ---- Segment group 11 ------------------ C 99--------------+| 00770 RUL Rule information M 1 || 00780 PMT Payment information C 1---------------+| | 00790 ---- Segment group 12 ------------------ C 999-------------+| 00800 TIF Traveller information M 1 || 00810 FTI Frequent traveller information C 1 || 00820 CRI Consumer reference information C 1 || 00830 CON Contact information C 1 || 00840 IFT Interactive free text C 1 || 00850 ASD Service details C 1 || 00860 ADS Address C 9 || 00870 PMT Payment information C 9 || 00880 TFF Tariff information C 99 || || 00890 ---- Segment group 13 ------------------ C 99-------------+|| 00900 SSR Special requirement details M 1 ||| 00910 IFT Interactive free text C 1--------------+++ 00920 ---- Segment group 14 ------------------ C 99---------------+ 00930 ODI Origin and destination details M 1 | 00940 MSD Message action details C 1 | 00950 IFT Interactive free text C 1 | | 00960 ---- Segment group 15 ------------------ C 5---------------+| 00970 ERI Application error information M 1 || 00980 IFT Interactive free text C 1---------------+| | 00990 ---- Segment group 16 ------------------ C 99--------------+| 01000 TVL Travel product information M 1 || 01010 APD Additional transport details C 1 || 01020 RPI Quantity and action details C 1 || 01030 NUN Number of units C 1 || 01040 PDT Product information C 1 || 01050 ATI Tour information C 1 || 01060 AAI Accommodation allocation information C 1 || 01070 DIS Discount information C 1 || 01080 TFF Tariff information C 1 || 01090 RCI Reservation control information C 1 || 01100 ASD Service details C 1 || 01110 IFT Interactive free text C 9 || 01120 PMT Payment information C 9 || || 01130 ---- Segment group 17 ------------------ C 9--------------+|| 01140 VEH Vehicle M 1 ||| 01150 PDT Product information C 1--------------+|| || 01160 ---- Segment group 18 ------------------ C 99-------------+|| 01170 SSR Special requirement details M 1 ||| 01180 PMT Payment information C 1 ||| 01190 CON Contact information C 1 ||| 01200 ADS Address C 1 ||| 01210 IFT Interactive free text C 1--------------+|| || 01220 ---- Segment group 19 ------------------ C 5--------------+|| 01230 ERI Application error information M 1 ||| 01240 IFT Interactive free text C 1--------------+++ 01250 UIT Interactive message trailer M 1

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