United Nations Directories
for Electronic Data Interchange for
Administration, Commerce and Transport
UN/EDIFACT
| United Nations Directories for Electronic Data Interchange for Administration, Commerce and Transport UN/EDIFACT |
Message Type : COMDIS Version : D Release : 21B Contr. Agency: UN Revision : 2 Date : 2021-11-15 SOURCE: TBG5 Finance CONTENTS Commercial dispute message 0. INTRODUCTION 1. SCOPE 1.1 Functional definition 1.2 Field of application 1.3 Principles 2. REFERENCES 3. TERMS AND DEFINITIONS 3.1 Standard terms and definitions 4. MESSAGE DEFINITION 4.1 Segment clarification 4.2 Segment index (alphabetical sequence by tag) 4.3 Message structure 4.3.1 Segment table --------------------------------------------------------------------------- For general information on UN standard message types see UN Trade Data Interchange Directory, UNTDID, Part 4, Section 2.3, UN/ECE UNSM General Introduction --------------------------------------------------------------------------- 0. INTRODUCTION This specification provides the definition of the Commercial dispute message (COMDIS) to be used in Electronic Data Interchange (EDI) between trading partners involved in administration, commerce and transport. 1. SCOPE 1.1 Functional definition A notice of commercial dispute against one or more invoices is usually raised by the buyer to notify the seller that something was found wrong with the goods delivered or the services rendered (goods damaged, delivery incomplete, delivery late, etc.). The dispute must be resolved before the related invoice can be settled. The message will be used to: - notify a dispute; - correspond about an existing dispute (structured information); - notify the settlement of a dispute. The message will serve at the same time as the dispute notice and as the dispute answer. Throughout this document, the term 'Buyer' refers to either the buyer or an Agent acting on behalf of the Buyer, and the term 'Seller' refers either to the seller or an Agent acting on behalf of the Seller. 1.2 Field of application The Commercial dispute message may be used for both national and international applications. It is based on universal practice related to administration, commerce and transport, and is not dependent on the type of business or industry. 1.3 Principles The usual flow of communication is from buyer to seller: the buyer sends a dispute notice to the seller, and the seller sends back a dispute answer to the buyer. Optionally, the seller may also send a credit note. An alternative flow of communication is from seller to buyer, e.g. if the seller disputes the payment of a related invoice. If part of the invoice is disputed, then as a consequence the whole invoice will be disputed. - One dispute may relate to one or more invoices/credit notes; - One dispute may relate to one or more payments; - One dispute must relate to one seller; - One dispute must relate to one buyer. 2. REFERENCES See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 1. 3. TERMS AND DEFINITIONS 3.1 Standard terms and definitions See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 2. 4. MESSAGE DEFINITION 4.1 Segment clarification This section should be read in conjunction with the segment table which indicates mandatory, conditional and repeating requirements. 00010 UNH, Message header A service segment starting and uniquely identifying a message. The message type code for the Commercial dispute message is COMDIS. Note: Commercial dispute messages conforming to this document must contain the following data in segment UNH, composite S009: Data element 0065 COMDIS 0052 D 0054 21B 0051 UN 00020 BGM, Beginning of message A segment specifying the function and status of the message. 00030 RFF, Reference A segment identifying the reference of another message or transaction related to this message. 00040 DTM, Date/time/period A segment specifying the date and, when required, the time at which the message has been created as well as other dates and times relevant to the transactions. 00050 CUX, Currencies A segment to specify currencies and relevant details for the rate of exchange. 00060 Segment group 1: NAD-CTA-COM A group of segments identifying the name and address of the parties involved in the transaction and their contacts. 00070 NAD, Name and address A segment identifying the name and address of the parties associated with the commercial dispute message. 00080 CTA, Contact information A segment identifying a person or a department for the party specified in the NAD segment and to whom communication should be directed. 00090 COM, Communication contact A segment providing a communication number for the party identified in the NAD segment and optionally for the contact identified in the associated CTA segment. 00100 Segment group 2: DOC-DTM-MOA-SG3-SG4-SG5 A segment group providing details of all documents, e.g. invoices, payment orders, etc. to which the commercial dispute refers. It includes information on the monetary amounts for each document and on any adjustments (with an indication of the reason for adjustments) and on actions (to be) taken by the parties who are involved. 00110 DOC, Document/message details A segment for identifying the reference document to which the commercial dispute refers. 00120 DTM, Date/time/period A segment specifying the date and, when required, the time of the related documents in the DOC segment. 00130 MOA, Monetary amount A segment giving the monetary amounts of the original document, the amounts that has been paid, the amount that is disputed or adjusted. 00140 Segment group 3: AJT-FTX A group of segments to indicate the reasons of the dispute, with coded and free text information, related to the reference document. 00150 AJT, Adjustment details A segment indicating the reason of the dispute. 00160 FTX, Free text A segment with free text information, related to the dispute reasons and the reference document. 00170 Segment group 4: INP-FTX A group of segments indicating the actions to be taken and the actions taken. 00180 INP, Parties and instruction A segment indicating the actions to be taken, and the actions taken, and specifying the parties involved in these actions. 00190 FTX, Free text A segment with free text information, with additional information on the actions to be taken and the actions taken. 00200 Segment group 5: DLI-MOA-SG6 A group of segments which may be used when required to provide details of individual line items in the reference document. 00210 DLI, Document line identification A segment identifying a specific line item within the referenced document. 00220 MOA, Monetary amount A segment giving the monetary amounts of the original line item, and the amount that is disputed or adjusted. 00230 Segment group 6: AJT-FTX A group of segments to indicate the reasons of the dispute, with coded and free text information, related to the reference line item. 00240 AJT, Adjustment details A segment indicating the reason of the dispute, related to the reference line item. 00250 FTX, Free text A segment with free text information, related to the dispute reasons and the reference line item. 00260 UNT, Message trailer A service segment ending a message, giving the total number of segments in the message (including the UNH & UNT) and the control reference number of the message. 4.2 Segment index (alphabetical sequence by tag) AJT Adjustment details BGM Beginning of message COM Communication contact CTA Contact information CUX Currencies DLI Document line identification DOC Document/message details DTM Date/time/period FTX Free text INP Parties and instruction MOA Monetary amount NAD Name and address RFF Reference UNH Message header UNT Message trailer
4.3 Message structure 4.3.1 Segment table Pos Tag Name S R 00010 UNH Message header M 1 00020 BGM Beginning of message M 1 00030 RFF Reference C 9 00040 DTM Date/time/period C 9 00050 CUX Currencies C 9 00060 ---- Segment group 1 ------------------ C 99---------------+ 00070 NAD Name and address M 1 | 00080 CTA Contact information C 1 | 00090 COM Communication contact C 5----------------+ 00100 ---- Segment group 2 ------------------ C 9999-------------+ 00110 DOC Document/message details M 1 | 00120 DTM Date/time/period C 9 | 00130 MOA Monetary amount C 2 | | 00140 ---- Segment group 3 ------------------ C 9---------------+| 00150 AJT Adjustment details M 1 || 00160 FTX Free text C 9---------------+| | 00170 ---- Segment group 4 ------------------ C 9---------------+| 00180 INP Parties and instruction M 1 || 00190 FTX Free text C 9---------------+| | 00200 ---- Segment group 5 ------------------ C 9999------------+| 00210 DLI Document line identification M 1 || 00220 MOA Monetary amount C 2 || || 00230 ---- Segment group 6 ------------------ C 9--------------+|| 00240 AJT Adjustment details M 1 ||| 00250 FTX Free text C 9--------------+++ 00260 UNT Message trailer M 1