United Nations Directories
for Electronic Data Interchange for
Administration, Commerce and Transport



 UN/EDIFACT

Message Type : ISENDS Version : D Release : 21B Contr. Agency: UN Revision : 2 Date : 2021-11-15 SOURCE: TBG8 Insurance CONTENTS Intermediary system enablement or disablement message 0. INTRODUCTION 1. SCOPE 1.1 Functional definition 1.2 Field of application 1.3 Principles 2. REFERENCES 3. TERMS AND DEFINITIONS 3.1 Standard terms and definitions 4. MESSAGE DEFINITION 4.1 Segment clarification 4.2 Segment index (alphabetical sequence by tag) 4.3 Message structure 4.3.1 Segment table --------------------------------------------------------------------------- For general information on UN standard message types see UN Trade Data Interchange Directory, UNTDID, Part 4, Section 2.3, UN/ECE UNSM General Introduction --------------------------------------------------------------------------- 0. INTRODUCTION This specification provides the definition of the Intermediary system enablement or disablement message (ISENDS) to be used in Electronic Data Interchange (EDI) between trading partners involved in administration, commerce and transport. 1. SCOPE 1.1 Functional definition The Intermediary system enablement or disablement message is a multi-functional message designed specifically for insurance intermediary systems administration allowing trading agreements between insurance companies and their agents (intermediaries) for insurer products to be initially authorised and consequently controlled by the insurer. This encompasses the enabling (or disabling) of separately identifiable software driven business functions (new business, mid-term adjustment, renewal etc.) and thus administering the authorisation for point of sale usage for the individual components of the function. Associated ranges of numbers for insurer products can be initially allocated and maintained via the use of this message. 1.2 Field of application The Intermediary system enablement or disablement message may be used for both national and international applications. It is based on universal practice related to administration, commerce and transport, and is not dependent on the type of business or industry. 1.3 Principles The message contains information relating to the agreement between one insurance intermediary (using software supplied by one software house) and one insurer. The message can be used for the following scenarios: - Request for initial authorisation from the intermediary - application for agency etc. - Authorisation from insurer - includes allocation of agency number, enablement of business functions etc. - Request for further number ranges from intermediary - covernotes for instance. - Confirmation that a request has been received (to compensate for processing delays) or that an authorisation has been applied. - New instruction - unsolicited and always from the insurer. Usually to change existing trading agreements, for instance annual update of policy ranges and disablement of business functions. 2. REFERENCES See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 1. 3. TERMS AND DEFINITIONS 3.1 Standard terms and definitions See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 2. 4. MESSAGE DEFINITION 4.1 Segment clarification This section should be read in conjunction with the segment table which indicates mandatory, conditional and repeating requirements. 00010 UNH, Message header A service segment starting and uniquely identifying a message. The message type code for the Intermediary system enablement or disablement message is ISENDS. Note: Intermediary system enablement or disablement messages conforming to this document must contain the following data in segment UNH, composite S009: Data element 0065 ISENDS 0052 D 0054 21B 0051 UN 00020 BGM, Beginning of message To specify the function of the message as being an enablement or disablement. 00030 ATT, Attribute To specify the type of an enablement or disablement, e.g. authorisation, new instruction etc. 00040 DTM, Date/time/period To specify the creation date of the message. 00050 Segment group 1: PNA-ADR-SG2 A group of segments used to identify all the parties involved in the transaction. 00060 PNA, Party identification To identify both the sender and intended receiver of the message, and the insurer and the intermediary in every case. The software house need only be identified when the sending party is the intermediary or software house itself. The marketing group should be identified where the Intermediary has membership of the marketing group 00070 ADR, Address To identify the network address of the party. This may only be required when the message is to notify network address change. 00080 Segment group 2: CTA-COM-GEI-SEQ-ATT A group of segments to identify any contacts for the insurance company whether a representative for the whole company or for one product. These may be contacts for underwriting referral, general product support or EDI Help Desk etc. 00090 CTA, Contact information To specify the name and department details of one contact for the party. 00100 COM, Communication contact To specify the contact number and applicable communication channel. 00110 GEI, Processing information To specify the action to be taken as regards the contact information. 00120 SEQ, Sequence details To specify the order of preference for contacts if there is more than one. 00130 ATT, Attribute To specify the class of insurance product relevant to the contact. 00140 Segment group 3: RFF-DTM A group of segments to specify one component of the software used to produce the message. 00150 RFF, Reference To specify the identity of the software product and version number. 00160 DTM, Date/time/period To specify the dates relating to the software product. These are the date the software was released from the software house and the date the software was applied to the intermediaries system. 00170 Segment group 4: ICD-RFF-DTM-MKS-SG5 A group of segments to identify one policy accounting and/or reporting class or one insurer product relating to the insurer identified in the party group, depending on the transaction type. 00180 ICD, Insurance cover description To specify the business class and identifier for the insurer product. 00190 RFF, Reference To specify the agency reference and the policy booklet version for the intermediary for the insurer product. This may be required when the message is an authorisation. When the message is a new instruction, this information is only required if there is a change to the agency number and/or policy booklet version. This segment is used in conjunction with the date segment. 00200 DTM, Date/time/period To specify the date that the data in the corresponding reference segment becomes effective. No associated date segment with the reference identifies that it is effective immediately. 00210 MKS, Market/sales channel information To specify the insurer product scheme and/or marketing group identifier. 00220 Segment group 5: PRC-GEI-DTM-SG6-SG7 A group of segments to identify the business functions for one insurer product. For a request message, the functions identified will indicate what is available for the software loaded by the intermediary's system. For every subsequent authorisation of new instruction message from the insurer, there will be instructions related to the functions. The group should be used when the message is a request or authorisation and only in new instruction if the instruction relates to business functionality. 00230 PRC, Process identification To specify one business function, e.g. new business, mid term adjustment etc. 00240 GEI, Processing information To specify the actions to be performed relative to the authorities and documents for a business function. 00250 DTM, Date/time/period To specify the date and time that an authority comes into effect, also supplies the expiry date and time of an authority - for instance EDI, for a given business function. 00260 Segment group 6: ATT-MOA-PCD-RCS A group of segments to identify individual attributes of a business function that the intermediary has available on a system when used from intermediary to insurer and additionally indicates whether authority has been granted to use these attributes and any conditions associated when used from insurer to intermediary. The group should be used when the message is a request or an authorisation and only in a new instruction if the instruction relates to the attributes of business functionality, e.g. premium override. 00270 ATT, Attribute A segment to specify one attribute of a business function, e.g. quote, EDI, etc. 00280 MOA, Monetary amount To specify monetary amounts associated with the business function attribute. 00290 PCD, Percentage details To specify percentage information associated with the business function attribute. 00300 RCS, Requirements and conditions To specify information on how to use the preceding segments. 00310 Segment group 7: DOC-QRS A group of segments to identify documents at point of sale for one business function e.g. new business. In a request message this will identify the documents currently available on the Intermediary's system. When used from insurer to intermediary this will be able to identify whether authority is granted, refused or revoked to produce the document at point of sale. 00320 DOC, Document/message details To specify one document. 00330 QRS, Query and response To request use of document or grant or deny or revoke authority to use the document. 00340 Segment group 8: RNG-GEI-MOA-RFF-DTM-MKS-ICD A group of segments providing information on amounts, ranges, and numbering associated with an insurer. Product identification, scheme identification and associated marketing group are all restated (if necessary) within this group. Group used in request when new ranges etc. are identified as being required by the intermediary, otherwise used in an authorisation and a new instruction. 00350 RNG, Range details To specify one insurance consumable and its number range, if applicable, that the range is for, e.g. covernotes. 00360 GEI, Processing information To specify the action to be taken within the range stated. 00370 MOA, Monetary amount To cater for monetary amounts instead of range numbers. 00380 RFF, Reference To specify the prefix of a document number. 00390 DTM, Date/time/period To specify the effective date and time and/or the expiry date and time for one range identified. 00400 MKS, Market/sales channel information To specify the marketing group or scheme to which the range applies if not applicable to all marketing groups or all schemes. 00410 ICD, Insurance cover description To identify a specific insurer product to be associated with the range. The absence of this segment indicates that the range applies across all of the identified insurer's products. 00420 UNT, Message trailer A service segment ending a message, giving the total number of segments in the message (including the UNH & UNT) and the control reference number of the message. 4.2 Segment index (alphabetical sequence by tag) ADR Address ATT Attribute BGM Beginning of message COM Communication contact CTA Contact information DOC Document/message details DTM Date/time/period GEI Processing information ICD Insurance cover description MKS Market/sales channel information MOA Monetary amount PCD Percentage details PNA Party identification PRC Process identification QRS Query and response RCS Requirements and conditions RFF Reference RNG Range details SEQ Sequence details UNH Message header UNT Message trailer

4.3 Message structure 4.3.1 Segment table Pos Tag Name S R 00010 UNH Message header M 1 00020 BGM Beginning of message M 1 00030 ATT Attribute M 1 00040 DTM Date/time/period C 9 00050 ---- Segment group 1 ------------------ M 9----------------+ 00060 PNA Party identification M 1 | 00070 ADR Address C 9 | | 00080 ---- Segment group 2 ------------------ C 9---------------+| 00090 CTA Contact information M 1 || 00100 COM Communication contact C 9 || 00110 GEI Processing information C 9 || 00120 SEQ Sequence details C 1 || 00130 ATT Attribute C 9---------------++ 00140 ---- Segment group 3 ------------------ C 9----------------+ 00150 RFF Reference M 1 | 00160 DTM Date/time/period C 9----------------+ 00170 ---- Segment group 4 ------------------ C 99---------------+ 00180 ICD Insurance cover description M 1 | 00190 RFF Reference C 9 | 00200 DTM Date/time/period C 9 | 00210 MKS Market/sales channel information C 9 | | 00220 ---- Segment group 5 ------------------ C 9---------------+| 00230 PRC Process identification M 1 || 00240 GEI Processing information C 1 || 00250 DTM Date/time/period C 9 || || 00260 ---- Segment group 6 ------------------ C 9--------------+|| 00270 ATT Attribute M 1 ||| 00280 MOA Monetary amount C 1 ||| 00290 PCD Percentage details C 1 ||| 00300 RCS Requirements and conditions C 9--------------+|| || 00310 ---- Segment group 7 ------------------ C 9--------------+|| 00320 DOC Document/message details M 1 ||| 00330 QRS Query and response C 1--------------+++ 00340 ---- Segment group 8 ------------------ C 9----------------+ 00350 RNG Range details M 1 | 00360 GEI Processing information C 9 | 00370 MOA Monetary amount C 9 | 00380 RFF Reference C 9 | 00390 DTM Date/time/period C 9 | 00400 MKS Market/sales channel information C 9 | 00410 ICD Insurance cover description C 9----------------+ 00420 UNT Message trailer M 1

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