United Nations Directories
for Electronic Data Interchange for
Administration, Commerce and Transport
UN/EDIFACT
| United Nations Directories for Electronic Data Interchange for Administration, Commerce and Transport UN/EDIFACT |
Message Type : RESREQ Version : D Release : 99B Contr. Agency: UN Revision : 4 Date : 1999-09-11 SOURCE: Joint Rapporteurs Message Design Group - JM10 CONTENTS Reservation request - interactive message 0. INTRODUCTION 1. SCOPE 1.1 Functional definition 1.2 Field of application 1.3 Principles 2. REFERENCES 3. TERMS AND DEFINITIONS 3.1 Standard terms and definitions 4. MESSAGE DEFINITION 4.1 Segment clarification 4.2 Segment index (alphabetical sequence) 4.3 Message structure 4.3.1 Segment table ---------------------------------------------------------------------- For general information on UN standard message types see UN Trade Data Interchange Directory, UNTDID, Part 4, Section 2.3, UN/ECE UNSM General Introduction ---------------------------------------------------------------------- 0. INTRODUCTION This specification provides the definition of the Reservation request - interactive message (RESREQ) to be used in Electronic Data Interchange (EDI) between trading partners involved in administration, commerce and transport. 1. SCOPE 1.1 Functional Definition An interactive Travel, Tourism and Leisure Reservations Request is sent by a customer or his agent, to a service provider to reserve, modify or cancel a Travel, Tourism and Leisure service. The Travel, Tourism and Leisure Reservation Response - Interactive message (RESRSP) is utilised to provide an interactive response to the interactive service request. 1.2 Field of Application The Reservation request - interactive message may be used for both national and international applications. It is based on universal practice related to administration, commerce and transport, and is not dependent on the type of business or industry. 1.3 Principles RESREQ may be used for the following functions within the Interactive Scenario for Travel, Tourism and Leisure: (1) To request an initial reservation for a hotel, rental car, train trip, airline flight, or tour. (2) To cancel the entire reservation or parts of the reservation. (3) To request a display of a reservation. (4) To ignore all or part of current changes to the reservation. (5) To modify an existing reservation. See Travel, Tourism and Leisure Interactive Reservations Scenario. 2. REFERENCES See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 1. 3. TERMS AND DEFINITIONS 3.1 Standard terms and definitions See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 2. 4. MESSAGE DEFINITION 4.1 Segment Clarification This section should be read in conjunction with the segment table which indicates mandatory, conditional and repeating requirements. 0010 UIH, Interactive message header A service segment starting and uniquely identifying a message. The message type code for the Reservation request - interactive message is RESREQ. Note: Reservation request - interactive messages conforming to this document must contain the following data in segment UIH, composite S306: Data element 0065 RESREQ 0052 D 0054 99B 0051 UN 0020 MSD, Message action details A segment identifying the industry type (i.e. Air, Car, Train, Accommodations, etc.) and business function of the message. 0030 ORG, Originator of request details A segment providing data pertaining to the originator of the interactive processing request (i.e. travel agent identity and location and the commercial computer reservations system delivering the message). 0040 RCI, Reservation control information Information providing a specific reference to a Travel, Tourism and Leisure (TT&L) reservation for a travel product. 0050 NUN, Number of units Number and identifying qualifier pertaining to the entire TT&L reservation request (i.e. number and type of passengers, [4 adults]). 0060 FTI, Frequent traveller information Frequent Traveller Program information relating to the entire TT&L reservation request (frequent flier number). 0070 CRI, Consumer reference information Consumer reference information relating to the entire TT&L reservation request (corporate discount number, personal profile number). 0080 CLT, Clear terminate information Instructions pertaining to a Clear Terminate request related to the entire TT&L reservation request (i.e. ignore all transactions during this interactive business transaction). 0090 ATI, Tour information Additional information relating to a tour (tour code or name). 0100 CON, Contact information Information providing contact numbers relevant to the TT&L reservation request (i.e. booking travel agent, tour company). 0110 ITM, Item number Numbers assigned to information in the previous response which may be used to make a request without repeating all the information. 0120 HDI, Hardware device information Information specifying terminal equipment addresses and device types that may be used for tracing and security purposes. 0130 TFF, Tariff information Tariff information relating to the entire TT&L reservation request. 0140 IFT, Interactive free text Free form text data pertaining to the entire TT&L reservation request. 0150 TDI, Traveller document information Information relating to documents associated with the TT&L reservation request (i.e. passport number, tour package identifier, etc.). 0160 ADS, Address Addresses related to the entire TT&L reservation. 0170 Segment group 1: NME-ADS This segment group provides names and related addresses that pertain to the entire TT&L reservation. 0180 NME, Name Name(s) pertaining to the entire TT&L reservation. 0190 ADS, Address Addresses associated with the preceding names. 0200 Segment group 2: SSR-IFT This segment group provides details pertaining to special services information and associated free text information. 0210 SSR, Special requirement details Details pertaining to special services or special requests relating to the entire TT&L request. 0220 IFT, Interactive free text Free form text data pertaining to the special services. 0230 Segment group 3: PMT-CON-ADS-NME This data group allows for the provision of payment information and associated contact information for the entire TT&L reservation request. 0240 PMT, Payment information Payment instructions for the TT&L reservation request. 0250 CON, Contact information Contact numbers associated with the preceding payment information. 0260 ADS, Address Address information associated with the payment information. 0270 NME, Name Name(s) associated with the payment information. 0280 Segment group 4: TIF-FTI-CRI-CON-IFT-TDI-DIS-ADS-SG5-SG6 This segment group provides information pertaining to an individual traveller or traveller group associated with the TT&L reservation request. 0290 TIF, Traveller information Personal details pertaining to a unique traveller (surname, given name, indication that traveller is accompanied by non ticketed infant, etc.). 0300 FTI, Frequent traveller information Frequent traveller program information relating to a specific traveller. 0310 CRI, Consumer reference information Consumer reference information pertaining to a specific traveller. 0320 CON, Contact information Contact numbers associated with a traveller or group. 0330 IFT, Interactive free text Free form text data pertaining to a traveller or group. 0340 TDI, Traveller document information Information relating to documents associated with a traveller or group. 0350 DIS, Discount information Information pertaining to discounts concerning the traveller. 0360 ADS, Address Address information for a traveller or group. 0370 Segment group 5: SSR-IFT A group of segments to provide details concerning special service requests for a traveller or group. 0380 SSR, Special requirement details Details pertaining to special services or special requests pertaining to a traveller or group. 0390 IFT, Interactive free text Free text information associated with the special service request. 0400 Segment group 6: PMT-CON-ADS-NME This data group allows for the provision of payment information and associated contact information for a traveller or group. 0410 PMT, Payment information Payment instructions for a traveller or group. 0420 CON, Contact information Contact numbers associated with the preceding payment information. 0430 ADS, Address Address information associated with the preceding payment. 0440 NME, Name Name(s) information associated with the preceding payment. 0450 | Segment group 7: TVL-MSD-RCI-RPI-MOV-CNX-DIS-ASD-CON-ADS-NME- PLI-IFT-TDI-TFF-SG8-SG9-SG10-SG11-SG12 This segment group provides information pertaining to a Travel, Tourism and Leisure (TT&L) product or service. 0460 TVL, Travel product information Information identifying the TT&L product or service (service provider, service location, date of service, service description, etc.). 0470 MSD, Message action details A segment identifying the industry type (i.e. air, car, train, accommodations, etc.) and business function relating to the product or service. 0480 RCI, Reservation control information Information providing a specific reference to the product or service. 0490 RPI, Quantity and action details Details relating to quantity and action required associated with the product or service. 0500 MOV, Car delivery instruction Information pertaining to the delivery of an automobile or chauffeur instructions. 0510 CNX, Connection details Information specifying the stopover cities requested with the product or service. 0520 DIS, Discount information Information pertaining to discounts for the product or service. 0530 ASD, Service details Additional date, time and location information related to a product or service. 0540 CON, Contact information Contact numbers for a product or service. 0550 ADS, Address Address information for a product or service. 0560 NME, Name Name(s) information for a product or service. 0570 + PLI, Product location information To specify locations where a rental car should be exchange. 0580 IFT, Interactive free text Free form text data pertaining to the product or service. 0590 TDI, Traveller document information Information relating to documents associated with a product or service (voucher number, ticket number, etc.). 0600 TFF, Tariff information Tariff information relating to the product or service (car rental rate, coach fare, hotel rate, etc.). 0610 Segment group 8: VEH-PDT A group of segments to convey specific details and related information concerning a vehicle to be transported on a product or service. 0620 VEH, Vehicle Details concerning a vehicle to be transported on a product or service. 0630 PDT, Product information Product information related to the vehicle to be transported. 0640 Segment group 9: PMT-CON-ADS-NME This data group allows for the provision of payment information and associated contact information for the specific product or service. 0650 PMT, Payment information Payment instructions for a product or service. 0660 CON, Contact information Contact numbers associated with the preceding payment information. 0670 ADS, Address Address information related to the preceding payment. 0680 NME, Name Name(s) information related to the preceding payment. 0690 Segment group 10: NUN-CRI This data group allows for indicating traveller types and consumer reference information for those types. 0700 NUN, Number of units Traveller types for the associated product or service. 0710 CRI, Consumer reference information Consumer reference information for the preceding traveller type. 0720 Segment group 11: SSR-PMT-CON-ADS-NME-IFT This data group allows for special requests and the payment information for the special requests that relate to the product or service. 0730 SSR, Special requirement details Details of special services or special requests pertaining to the product or service. 0740 PMT, Payment information Payment information related to a special service or requests. 0750 CON, Contact information Contact numbers related to the payment information. 0760 ADS, Address Address information related to the payment. 0770 NME, Name Name(s) information related to the payment. 0780 IFT, Interactive free text Free text information related to the special service. 0790 Segment group 12: TIF-FTI-CRI-CON-IFT-ASD-ADS-TFF-SG13-SG14 This segment group provides information pertaining to an individual traveller or traveller group associated with the preceding product or service information. 0800 TIF, Traveller information Personal details pertaining to a unique traveller and associated to the preceding product or service information (i.e. surname, given name, indication that traveller is accompanied by non ticketed infant, etc.). 0810 FTI, Frequent traveller information Frequent traveller program information relating to a specific traveller and associated to the preceding product or service information. 0820 CRI, Consumer reference information Consumer reference information relating to a specific traveller and associated to the preceding product or service information. 0830 CON, Contact information Contact numbers associated with a traveller or group and associated to the preceding product or service information. 0840 IFT, Interactive free text Free form text data pertaining to a traveller or group and associated to the preceding product or service information. 0850 ASD, Service details Date, time and location information related to a service for a specific traveller. 0860 ADS, Address Address information pertaining to a traveller or group and associated to the preceding product or service information. 0870 TFF, Tariff information Tariff information relating to the service (green fees, tennis lessons) for a specific traveller. 0880 Segment group 13: SSR-IFT Special service information and related free text pertaining to traveller or group and associated to the preceding product or service information. 0890 SSR, Special requirement details Details pertaining to special services or special requests pertaining to a traveller or group and associated to the preceding product or service information. 0900 IFT, Interactive free text Free text information pertaining to the special service. 0910 Segment group 14: PMT-CON-ADS-NME This data group allows for the provision of payment information and associated contact information for a traveller or group. 0920 PMT, Payment information Payment instructions for a traveller or group. 0930 CON, Contact information Contact numbers associated with the preceding payment information. 0940 ADS, Address Address information associated with the preceding payment information. 0950 NME, Name Name(s) information associated with the preceding payment information. 0960 Segment group 15: ODI-MSD-SG16 Like Segment Group 7, this segment group provides information pertaining to Travel, Tourism and Leisure (TT&L) product or service. However, in certain situations product or service data must be grouped as part of an overall TT&L journey. Segment group 15 provides that grouping capability. 0970 ODI, Origin and destination details A segment providing the origin and destination of a TT&L journey. 0980 MSD, Message action details A segment identifying the industry type (i.e. air, car, train, accommodations, etc.) and business function relating to the associated TT&L journey. 0990 Segment group 16: TVL-APD-RPI-NUN-FTI-TFF-RCI-DIS-ASD-IFT- SG17-SG18-SG19-SG20 This segment group provides information pertaining to a Travel, Tourism and Leisure (TT&L) product or service which is related to the preceding journey information. 1000 TVL, Travel product information Information identifying the TT&L product or service pertaining to a journey. (service provider, service location, date of service, service description, etc.). 1010 APD, Additional transport details A segment providing additional data (i.e. aircraft type, number of stops, on time performance, gate description, etc.) relating to the product or service. 1020 RPI, Quantity and action details Details relating to quantity and action required associated with the product or service. 1030 NUN, Number of units Number and identifying qualifier relating to the product or service. 1040 FTI, Frequent traveller information Frequent traveller program information relating to a specific product or service. 1050 TFF, Tariff information Tariff information relating to the product or service. 1060 RCI, Reservation control information Information providing a specific reference to the product or service. 1070 DIS, Discount information Information pertaining to discounts for the product or service. 1080 ASD, Service details Additional date, time and location information for a product or service. 1090 IFT, Interactive free text Free text information related to a product or service. 1100 Segment group 17: SSR-IFT Special service information and related free text for a product or service. 1110 SSR, Special requirement details Information about special services or special requests relating to the product or service. 1120 IFT, Interactive free text Free text information relating to the special services for a product or service. 1130 Segment group 18: VEH-PDT A group of segments to specify details and related information concerning a vehicle to be transported on a product or service. 1140 VEH, Vehicle Details concerning a vehicle to be transported on a product or service. 1150 PDT, Product information Product information related to the vehicle to be transported. 1160 Segment group 19: PMT-CON-ADS-NME This data group allows for the payment information and associated contact information for a product or service. 1170 PMT, Payment information Payment instructions for a product or service. 1180 CON, Contact information Contact numbers related to payment information for a product or service. 1190 ADS, Address Address information related to payment information for a product or service. 1200 NME, Name Name(s) information related to payment information for a product or service. 1210 Segment group 20: TIF-FTI-SSR This segment group provides information pertaining to an individual traveller or traveller group associated with the preceding product or service information. 1220 TIF, Traveller information Personal details pertaining to a unique traveller and associated to the preceding product or service information. 1230 FTI, Frequent traveller information Frequent traveller program information relating to the preceding TIF segment. 1240 SSR, Special requirement details Details pertaining to special services or special requests pertaining to the preceding TIF segment. 1250 UIT, Interactive message trailer A service segment ending a message, giving the total number of segments in the message (including the UIH & UIT) and the control reference number of the message. 4.2 Segment index (Alphabetical sequence by tag) ADS Address APD Additional transport details ASD Service details ATI Tour information CLT Clear terminate information CNX Connection details CON Contact information CRI Consumer reference information DIS Discount information FTI Frequent traveller information HDI Hardware device information IFT Interactive free text ITM Item number MOV Car delivery instruction MSD Message action details NME Name NUN Number of units ODI Origin and destination details ORG Originator of request details PDT Product information + PLI Product location information PMT Payment information RCI Reservation control information RPI Quantity and action details SSR Special requirement details TDI Traveller document information TFF Tariff information TIF Traveller information TVL Travel product information UIH Interactive message header UIT Interactive message trailer VEH Vehicle
4.3 Message structure 4.3.1 Segment table Pos Tag Name S R 0010 UIH Interactive message header M 1 0020 MSD Message action details C 1 0030 ORG Originator of request details C 1 0040 RCI Reservation control information C 1 0050 NUN Number of units C 1 0060 FTI Frequent traveller information C 1 0070 CRI Consumer reference information C 1 0080 CLT Clear terminate information C 1 0090 ATI Tour information C 1 0100 CON Contact information C 1 0110 ITM Item number C 1 0120 HDI Hardware device information C 1 0130 TFF Tariff information C 1 0140 IFT Interactive free text C 9 0150 TDI Traveller document information C 9 0160 ADS Address C 9 0170 ----- Segment group 1 ------------------ C 9-----------+ 0180 NME Name M 1 | 0190 ADS Address C 1-----------+ 0200 ----- Segment group 2 ------------------ C 99----------+ 0210 SSR Special requirement details M 1 | 0220 IFT Interactive free text C 1-----------+ 0230 ----- Segment group 3 ------------------ C 9-----------+ 0240 PMT Payment information M 1 | 0250 CON Contact information C 1 | 0260 ADS Address C 1 | 0270 NME Name C 1-----------+ 0280 ----- Segment group 4 ------------------ C 999---------+ 0290 TIF Traveller information M 1 | 0300 FTI Frequent traveller information C 1 | 0310 CRI Consumer reference information C 1 | 0320 CON Contact information C 1 | 0330 IFT Interactive free text C 1 | 0340 TDI Traveller document information C 1 | 0350 DIS Discount information C 1 | 0360 ADS Address C 9 | | 0370 ----- Segment group 5 ------------------ C 99---------+| 0380 SSR Special requirement details M 1 || 0390 IFT Interactive free text C 1----------+| | 0400 ----- Segment group 6 ------------------ C 9----------+| 0410 PMT Payment information M 1 || 0420 CON Contact information C 1 || 0430 ADS Address C 1 || 0440 NME Name C 1----------++ 0450 * ----- Segment group 7 ------------------ C 99----------+ 0460 TVL Travel product information M 1 | 0470 MSD Message action details C 1 | 0480 RCI Reservation control information C 1 | 0490 RPI Quantity and action details C 1 | 0500 MOV Car delivery instruction C 1 | 0510 CNX Connection details C 1 | 0520 DIS Discount information C 1 | 0530 ASD Service details C 1 | 0540 CON Contact information C 1 | 0550 ADS Address C 1 | 0560 NME Name C 1 | 0570 + PLI Product location information C 1 | 0580 IFT Interactive free text C 9 | 0590 TDI Traveller document information C 9 | 0600 TFF Tariff information C 99 | | 0610 ----- Segment group 8 ------------------ C 9----------+| 0620 VEH Vehicle M 1 || 0630 PDT Product information C 1----------+| | 0640 ----- Segment group 9 ------------------ C 9----------+| 0650 PMT Payment information M 1 || 0660 CON Contact information C 1 || 0670 ADS Address C 1 || 0680 NME Name C 1----------+| | 0690 ----- Segment group 10 ------------------ C 1----------+| 0700 NUN Number of units M 1 || 0710 CRI Consumer reference information C 1----------+| | 0720 ----- Segment group 11 ------------------ C 99---------+| 0730 SSR Special requirement details M 1 || 0740 PMT Payment information C 1 || 0750 CON Contact information C 1 || 0760 ADS Address C 1 || 0770 NME Name C 1 || 0780 IFT Interactive free text C 1----------+| | 0790 ----- Segment group 12 ------------------ C 999--------+| 0800 TIF Traveller information M 1 || 0810 FTI Frequent traveller information C 1 || 0820 CRI Consumer reference information C 1 || 0830 CON Contact information C 1 || 0840 IFT Interactive free text C 1 || 0850 ASD Service details C 1 || 0860 ADS Address C 9 || 0870 TFF Tariff information C 99 || || 0880 ----- Segment group 13 ------------------ C 99--------+|| 0890 SSR Special requirement details M 1 ||| 0900 IFT Interactive free text C 1---------+|| || 0910 ----- Segment group 14 ------------------ C 9---------+|| 0920 PMT Payment information M 1 ||| 0930 CON Contact information C 1 ||| 0940 ADS Address C 1 ||| 0950 NME Name C 1---------+++ 0960 ----- Segment group 15 ------------------ C 99----------+ 0970 ODI Origin and destination details M 1 | 0980 MSD Message action details C 1 | | 0990 ----- Segment group 16 ------------------ M 99---------+| 1000 TVL Travel product information M 1 || 1010 APD Additional transport details C 1 || 1020 RPI Quantity and action details C 1 || 1030 NUN Number of units C 1 || 1040 FTI Frequent traveller information C 1 || 1050 TFF Tariff information C 1 || 1060 RCI Reservation control information C 1 || 1070 DIS Discount information C 1 || 1080 ASD Service details C 1 || 1090 IFT Interactive free text C 9 || || 1100 ----- Segment group 17 ------------------ C 99--------+|| 1110 SSR Special requirement details M 1 ||| 1120 IFT Interactive free text C 1---------+|| || 1130 ----- Segment group 18 ------------------ C 9---------+|| 1140 VEH Vehicle M 1 ||| 1150 PDT Product information C 1---------+|| || 1160 ----- Segment group 19 ------------------ C 9---------+|| 1170 PMT Payment information M 1 ||| 1180 CON Contact information C 1 ||| 1190 ADS Address C 1 ||| 1200 NME Name C 1---------+|| || 1210 ----- Segment group 20 ------------------ C 999-------+|| 1220 TIF Traveller information M 1 ||| 1230 FTI Frequent traveller information C 1 ||| 1240 SSR Special requirement details C 99--------+++ 1250 UIT Interactive message trailer M 1